17 Oct
No.1 by GuestHouse, York
York
Job description
Hello
York!
GuestHouse
is a family-owned boutique hotel group developing, designing, and running what
we like to call happy hotels full of wonder. Put simply, they’re the sort of
places our friends and family would like to stay in. And they’re packed with
curiosities that reflect the local area. Everything at GuestHouse has been
carefully crafted to provide our guests and visitors with an exceptional
experience. We go big on the little details. This is reflective in our branding
and creative output that we have worked hard to establish as a growing brand in
the hospitality sector.
We’re
now on the lookout for a superstar Sales & Events Coordinator to
join our team at No.1 York.
Just
to note,
you’ll be joining a hotel which can boast : -
No. 1 ranking hotel on
Tripadvisor in York
Tripadvisor Travelers’
Choice Awards - Best of the Best 2024
Condé Nast Traveller
Readers' Choice Awards 2024 - top 20 best hotels in the UK (outside London)
We’re looking to recruit a member
of the team to sell our facilities to guests, whether this be for
weddings, events, conferences or personal milestone events such as baby showers.
You’ll also provide a professional service to guests in order to convert
enquiries into contracted events, prepare function sheets and communicate
events to the wider hotel team.
Reporting
into our Hotel Manager with a dotted line into our Head of Revenue, this is a great role for someone to really get their teeth into and make
their own.
The role of
Sales & Events Coordinator maximises revenue and guest experience through
great product knowledge and sales techniques, ensuring that our guests have
everything they need to ensure a perfect visit or stay!
A brief taster of what a
typical day would look like in this role includes
Identify new leads and contacts, make prospective calls to
potential guests.
Sell and market to external guests that may encompass corporate
events / meetings / trainings, wedding receptions, funerals, dinners,
afternoon teas and any other personal milestone events.
Work with the Group Sales Manager to negotiate contracts and rates
with vendors, sponsors, and venues.
- Carry out property show rounds.
- Prepare proposals for guests and maintain
well-organised event records.
Create function sheets and distribute to all
departments on a weekly basis.
Carry out post event calls to check that guests were
happy with their event.
The Perks
Some
of the perks you get when working with us include (but are not limited to!) :
- An extra holiday day for your birthday
- All breaks are paid
team have their own team room - with their own pantry full of food , to use whenever they like. Grab a snack!
can stay / dine with your family and friends in any of our hotels / restaurants at a great discount .
Access to an industry leading Employee
Assistance Programme and support.
We will invest in
you and the training you want to get ahead. Want to learn about daily operations? Expand
your commercial acumen? Or simply increasing your knowledge on health and
safety? Let us know and we will ensure you learn the skills you need to
progress your career.
what does it take to be work here? You must want to be the best at what you do.
Be proud of doing things the right way, even when no one is looking. In other
words, be :
- Hard working and driven
- 2 years’ experience of using OPERA
- Have a GENUINE passion
for hospitality and looking after people
Must have EXPERIENCE
working with the wedding market. Working with the meeting, incentive, conference
and events market would also be beneficial
Be Genuine and a real TEAM PLAYER - That
one is a non-negotiable!
A good understanding of the Events market in York.
If this sounds like you
you like the sound of this awesome job - please reach out. We would love to
meet you and tell you more about our exciting plans.
Start date : Late November 2024
Contract
type : Permanent
Salary : up to £28k (Plus
incentives & TRONC)
Hours : 40 hours a week
Generally Monday to Friday, but with some flexibility for weekends and
evenings).
▶️ Sales & Events Coordinator
🖊️ No.1 by GuestHouse, York
📍 York