17 Oct
Visiting Angels South Yorkshire
Richmond
Job description
Do you have what it takes to become our administrator?
Salary : To be discussed, based on hours and experience
Hours : 25-40 per week
We are looking for a compassionate hardworking individual with a passion for people to join our office team.
What we offer :
- Employee pension
- Flexitime
- Referral programme
- Work from home
- Wellness programs
- Growth opportunities
About us :
Visiting Angels has been providing quality home care for 20 years. We are focused on recruiting and training bespoke caregivers.
We value our employees, by understanding they are the key to our success. As the heartbeat of our office, you will be responsible for ensuring this ethos continues.
Purpose of the position :
- Provide high-quality administrative support to the Registered Manager and the Company.
- To ensure all administrative duties are managed effectively, prioritising where necessary to maintain the smooth running of the office
- To ensure time is managed effectively, ensuring professional communication and confidentiality at all times
- Must have a working understanding of the Care Act and CQC’s Essential Standards.
- To assist in the improvement and maintenance of these standards.
Main Duties
- General Administration
- Manage telephones, answering all calls quickly and professionally
- Monitor the email inbox regularly throughout the day, allocate emails / faxes to the relevant team member
- Manage incoming / outgoing post
- Manage stationary, ordering supplies when necessary
- Provide administrative support for company correspondence
Human Resources
- Handle all enquiries and requests promptly.
- Administration of employee contracts and DBS checks
- Maintain accurate employee records electronically.
- Input leaver information into the HR database to ensure inclusion in the monthly payroll.
- Respond to external reference requests according to Company policy.
- As required, check / log sickness or holiday data / forms onto the HR database.
Quality Assurance
- Collate and analyse all Client survey data and quality assurance programmes as requested.
- Ensure that the Company’s administrative procedures comply with data protection legislation and the Company’s policies relating to confidentiality.
- Support the Company to achieve best practices concerning service provision.
Health & Safety
- Become familiar with all policies and their practical implementation concerning Health and Safety, including accident reporting and fire procedures.
- Undertake essential training as required.
- Assist the managers in undertaking periodic risk assessments of the workplace.
Experience / Knowledge
- Experience in organising and providing administrative assistance in an office environment (2 years)
- Experience in handling a wide range of enquiries from different stakeholders
- Experience using Microsoft Office packages, particularly Word, Excel, PowerPoint, Outlook, SharePoint, Xero and Birdie.
- Experience in HR administration
- Experience in Health and Social Care (Required)
- A working knowledge of health and safety, safeguarding and data protection
Qualifications
- GCSE English & Maths (Required)
- Level 2 in Health and Social Care (preferred but training offered)
Skills and Abilities
- Ability to work on own initiative with minimal supervision
- Ability to understand and interpret company policies into requirements of own job role
- Good interpersonal skills and the ability to form a cohesive team
- Excellent word processing skills with the ability to draft correspondences.
- Excellent organisational skills and the ability to work to deadlines
- Ability to communicate effectively, both orally and written.
- Flexibility and willingness to undertake varied responsibilities as part of a close-knit team
- Excellent telephone manner
- Calm and methodical
- Professional and confidential approach
- Satisfactory DBS check
If you would like to learn more click
▶️ Administrator | Visiting Angels North Yorkshire West
🖊️ Visiting Angels South Yorkshire
📍 Richmond