Customer Service Manager

Customer Service Manager

17 Oct
|
Page Personnel
|
Liverpool

17 Oct

Page Personnel

Liverpool

Job description

- Exciting New Opportunity!
- Immediate Start

About Our Client

The company is a well-established manufacturing company, that prides itself on its products and presence in the market.

Job Description

- Leading the customer service team to deliver exceptional service to clients.
- Implementing strategies to enhance customer satisfaction and loyalty.
- Responding to customer enquiries and resolving any issues that arise.
- Analysing customer feedback to drive improvements in our products and services.
- Collaborating with other departments to ensure a seamless customer experience.
- Training and mentoring customer service staff to maintain high service standards.






- Ensuring compliance with all company policies and industry regulations.

The Successful Applicant

A successful Customer Service Manager should have :

- Proven experience in a leadership role within a customer service setting.
- Strong knowledge of customer service practices and principles.
- Exceptional communication and interpersonal skills.
- The ability to analyse data and use it to improve customer service.
- Proficiency in customer relationship management (CRM) software.

What's on Offer

- A competitive salary of £37,500.
- On site parking
- An opportunity to work in a collaborative, team-oriented environment.
- A chance to lead and develop a dynamic customer service team.
- The ability to make a significant impact on our company's customer service strategies.

If you're eager to lead a customer service team in a thriving industrial / manufacturing company in Liverpool, apply today for this exciting role.

▶️ Customer Service Manager
🖊️ Page Personnel
📍 Liverpool

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