17 Oct
Page Personnel
Liverpool
Job description
- Exciting New Opportunity!
- Immediate Start
About Our Client
The company is a well-established manufacturing company, that prides itself on its products and presence in the market.
Job Description
- Leading the customer service team to deliver exceptional service to clients.
- Implementing strategies to enhance customer satisfaction and loyalty.
- Responding to customer enquiries and resolving any issues that arise.
- Analysing customer feedback to drive improvements in our products and services.
- Collaborating with other departments to ensure a seamless customer experience.
- Training and mentoring customer service staff to maintain high service standards.
- Ensuring compliance with all company policies and industry regulations.
The Successful Applicant
A successful Customer Service Manager should have :
- Proven experience in a leadership role within a customer service setting.
- Strong knowledge of customer service practices and principles.
- Exceptional communication and interpersonal skills.
- The ability to analyse data and use it to improve customer service.
- Proficiency in customer relationship management (CRM) software.
What's on Offer
- A competitive salary of £37,500.
- On site parking
- An opportunity to work in a collaborative, team-oriented environment.
- A chance to lead and develop a dynamic customer service team.
- The ability to make a significant impact on our company's customer service strategies.
If you're eager to lead a customer service team in a thriving industrial / manufacturing company in Liverpool, apply today for this exciting role.
▶️ Customer Service Manager
🖊️ Page Personnel
📍 Liverpool