Visitor Centre Assistant

Visitor Centre Assistant

Job description

Do you have a few hours spare a week and you are looking for some time to fill? Would you like to help create memorable moments and experiences for others?

We are on the lookout for 3 Visitor Centre Assistant's with bundles of energy and enthusiasm to join our team. This is a varied role in which you will have the opportunity to deliver excellent customer experiences at weddings, parties,concerts and more, in a truly unique venue in Faversham.

If you are friendly, adaptable and have a confident manner; this may be just the job foryou.

This is a part-time role where the hours are flexible to support events, tours and other functions throughout the week.





The exact hours of work will vary from week to week however will frequently take place in the evenings and weekends so availability at these times and the ability to work on a flexible basis are essential.

Please note : Evening shifts, at the Visitor Centre, Faversham, sometimes end at midnight or occasionally as late as am.

What's in it for you?

- Hourly wage
- 25% discount on food at Shepherd Neame Managed Houses
- 25% discount on overnight Managed House Hotel bookings
- Up to 40% discount on select purchases from the Visitor Centre Shop at Faversham
- Sheps Hut discounts and special offers hub on 100s of high street shops and services to help your monthly pay go even further
- Financial wellbeing app and early wage withdrawal scheme
- Share Incentive Plan
- Access to a Mental well-being platform

Duties and Responsibilities :

- Prepare the Visitor Centre and Ole Brewery Store bars following checklist of the customer's requirements
- Use tills accurately
- Serve in the Visitor Centre and Old Brewery Store bars, dispensingdrinks in line with best practice






- Close down the Visitor Centre and barin alignment with checklists
- Help the team with any functions and wait on guests held at the Brewery
- Ensure that function rooms are preparedin good time for all bookings including setting out furniture to the requiredlayout and, if required, erecting screens, display boards etc.

and correctlypositioning other equipment

- Promptly clear away and store displayand catering equipment after use washing the latter if required
- From time to time, assist at outsideevents
- Maintain public and work areas ofVisitor Centre in a clean and tidy state, ensuring that rubbish, wastecardboard and empty bottles are removed to the correct locations
- Comply with Health & Safety rulesand legislation,





with consideration for the well-being of self, other employees,visitors and guests
- Carry out any other duties that may bereasonably requested by Visitor Centre Manager, Senior Tour Guides or VisitorCentre Co-ordinators

The Company :

Britain’s oldest brewer Shepherd Neame has been based in themarket town of Faversham, Kent for over 300 years. An independent familybusiness, we boast an award-winning visitor centre and more than 300 pubs andhotels throughout London and the South East, from the historic heart of theCity to the Kent coastline.

We employ around 1,500 team members across our pubestate, and more than 270 at our brewery and head office. Perhaps best knownfor great British classic ales such as Spitfire Amber, which carries the RoyalWarrant,





our diverse portfolio includes Five Grain Lager, the Bear IslandCollection and the Whitstable Bay Collection.

We also brew international lagersunder licence including premium Thai lager Singha and American best-sellerSamuel Adams Boston Lager, and are the sole UK distributor for Truly hardseltzer.

Diversity, equality, and inclusion matter to ShepherdNeame. If you think you would be suitedthis role we would welcome your application regardless of age, disabilitystatus, ethnicity, gender, religion or sexual orientation.

We strive to providean inclusive and supportive working environment where all employees feelrespected and supported in fulfilling their potential.