16 Oct
Bristol Waste
Bristol
Job description
SALARY : Competitive
HOURS : 37.5 per week, Monday - Friday
LOCATION : Albert Road, Bristol
Director of Transformation and Stakeholder Relations (maternity cover)
About Bristol Waste Company :
What we do is important we’re here to keep Bristol, and beyond, clean, and safe.
We do this for our city’s residents, workers, visitors, and businesses. Our work helps deliver Bristol’s sustainability targets in partnership with the council.
Bristol Waste’s commercial operation, where we serve businesses and organisations across the region, is also growing.
Our ambition is to provide good quality, value for money services, and we continue to deliver a social value impact worth more than £30 million every year.
We want people who share our values and want to work with us to drive our business forward.
Purpose of the role :
The Director of Transformation and Stakeholder Relations (DTSR) leads a broad portfolio as part of the Bristol Waste Company executive team including social impact, sustainability, communications, key transformation projects and our core support services with six direct reports.
This role is crucial for maintaining positive relationships with senior stakeholders and ensuring effective decision-making between BWC and Bristol City Council.
The postholder also acts as the Speak Up Guardian for the company and is the go-to person for colleagues to raise concerns of wrongdoing.
Please contact us for a copy of the candidate pack if interested.
About the role : You will :
You will :
Manage a complex stakeholder environment to facilitate effective decision making between us and Bristol City Council (as client and shareholder)
by building and maintaining positive relationships with senior stakeholders, senior officers and Councillors across the Council
Lead the teams working within communications and engagement (internal and external) to ensure BWC communicates well and positively engages with residents, current and prospective customers, and internally with our 800+ colleagues
Be responsible for working with executive colleagues, the senior leadership team and project management team to deliver key transformation projects
Hold the position of Speak Up Guardian (Whistleblowing) so our colleagues can raise any concerns of wrongdoing confidentially and confidently, investigating concerns as required
Grow our reuse offer and support our commercial teams to bring in new business
Deliver sustainability projects that keep Bristol as number one English core city for recycling, and help us as a company to meet our sustainability aims, ambitions and targets
Key Responsibilities :
Provide leadership of the business alongside executive colleagues, developing and delivering against our business plan.
Communication Leadership : Oversee internal and external communications to ensure positive engagement with residents, customers, and colleagues (includes customer relations, community engagement, marketing & communications)
Commercial Growth : Support the commercial team to bring in new business via growth marketing.
Sustainability Projects :
Lead sustainability initiatives to maintain Bristol’s status as the top English core city for recycling and meet BWC’s sustainability goals including the running of our reuse shops and delivering our reuse growth plan.
Project Delivery : Collaborate with executive colleagues and project managers to deliver key transformation projects.
Operational support : Provide responsive administrative support across all business areas, identifying and delivering efficiencies and process improvements.
Stakeholder Management : Build and maintain positive relationships with senior stakeholders, officers, and Councillors across Bristol City Council.
Whistleblowing Oversight : Act as the Speak Up Guardian to confidentially address and investigate concerns of wrongdoing.
The person we really want :
You will excel in building and nurturing effective partnerships,
managing stakeholder relationships with partners, and delivering positive outcomes for businesses you work for.
You will be a collaborator, committed to doing the right thing, a strong communicator and focused on ensuring both you and your teams perform.
As a dynamic leader with senior-level experience you will ideally have experience of managing projects and transformation, a keen interest in social value and be comfortable leading a wide-ranging brief.
As this is a maternity cover you will be up for getting stuck in straight away.
Essential Requirements for the Role :
Experience of operating at a senior level : within a large multi-disciplinary environment, Teckal or Local Authority Organisation or equivalent experience.
Senior-Level Transformation :
Proven experience in managing projects and transformation at a senior level.
Stakeholder Relations : Strong ability to build and nurture effective partnerships, manage stakeholder relationships and influence others to achieve business objectives.
Communication Skills : Excellent communication skills, with experience in leading communication teams.
Social Value Commitment : A keen interest in social value and sustainability.
Dynamic Leadership : Ability to lead and deliver against a wide-ranging brief. Proven ability to develop and implement strategic approaches across multiple teams and functions.
Company Values : Evidence that leadership and delivery style align with BWC’s values, with high levels of personal integrity.
Full Job Description can be provided upon request.
Our Benefits :
Annual leave package of 25 days plus 8 bank holidays.
Employer contribution of 5% into the company pension scheme.
Support for Mental Health, including a BUPA Employee Assistance Programme that provides support covering Mental Health, Financial and Family related topics.
We also have Mental Health First Aiders across the business.
Support for your Physical Health with our BUPA Health Cash Plan (we cover the cost of coverage for you), Cycle to Work scheme and an onsite Physiotherapist.
All are free for our colleagues.
Because we value our colleagues, we want to recruit more employees just like them, which is why we have our employee referral scheme.
Dedicated learning and development team.
We take pride in developing our colleagues and some examples of this include our In-House Driver Development Programme and internal promotions.
Many of our Senior Leadership Team have developed from Operational roles, such as one of our Contract Managers who started as a Street Cleanser.
Employee recognition Stand Out Award’ and long service awards. To celebrate our colleagues wherever they are on their journey with us, we recognise and celebrate talent.
We recognise that everyone is different and strive to create an environment that supports all colleagues through flexible working.
We have introduced a hybrid working model where possible and actively encourage part-time working, job sharing and flexibility on hours.
If this interests, you please do get in touch, and we can start a conversation.
Everyone belongs :
At Bristol Waste everyone belongs we are proud of being a truly inclusive organisation.
We give fair and equal consideration to all applications.
We encourage and welcome applications from people of all ages, genders ethnicities, nationalities, disabilities, religions or beliefs and of neuro divergence.
Important note on applying :
Please apply as soon as possible and before 23 : 59 on the closing date. Sometimes we close vacancies early if we receive a high number of quality applications.
Due to the high volume of interest, we won’t be able to receive late applications and we are currently unable to respond to all who apply.
If you haven’t heard from us within three weeks of the closing date, it unfortunately means you won’t be invited to interview on this occasion.
Contact us :
Please contact our People Services team to discuss this role, your application, or any reasonable adjustments and support in applying for this position :
[email protected]
0117 440 6676
Thank you for your interest in joining Bristol Waste Company.