15 Oct
University of the West of England
Frenchay
Job details
Here’s how the job details align with your profile.
Pay
- £12 an hour
Job type
- Permanent
- Full-time
Shift and schedule
- Overtime
Location
Frenchay
Benefits
Pulled from the full job description
- Annual leave
- Company pension
- Cycle to work scheme
Full job description
Salary
£12 per hour
Contractual hours
37
Basis
Full time
Region
Permanent - Full time
Job Type
Manual
Job reference
R07800
We are looking for a customer-focused individual with a proactive and detailed approach to their day-to-day work. A background in face-to-face customer service,
experience working as part of a large and interdependent department within a complex organization and being able to demonstrate experience working in a similar catering role are all essential.
A background of working in the Hospitality sector in a similar role is preferred but not essential. Working on the day-to-day shop floor operations, you will be proactive in ensuring the unit looks at its best at all times, being part of the team in ensuring all staff are putting the customer first, and carrying out the due diligence of the store.
Our Catering outlets supports not only the 3,000 resident students but also the students living off-campus and staff, as well as visitors to the campus. This busy outlet is at the heart of the student experience and we are looking for someone that can be adaptable to the day and the week’s requirements.
We’ve got big plans for the Hospitality service at UWE Bristol and you could be part of helping us achieve this vision by being part of the team in delivering great customer service and products whilst working to strict targets. Day to day, you’ll be working stocking shelves,
ensuring the outlet is clean and there are also some light food preparation duties, as well as serving customers, working to financial targets and managing the required Due diligence processes; this role is essential in delivering an exceptional experience to all our customers.
You’ll be part of the Hospitality department, where we cater for around 100,000 people each week serving an array of different types of food and drinks in our 15 catering outlets across 3 campuses all located in Bristol.
There are many benefits to working with us, for example, a good work-life balance, an amazing pension scheme, excellent leave allowance starting at a minimum of 25 days, the option to buy a TOTUM card (student discount card), a cycle to work scheme and many more!
Whilst this role is supporting a weekly outlet, we expect all our staff to be available to work between 6:30 am and 12:30 am Monday to Sunday, with shifts on a Rota basis, and you will be an integral part of this team.
This is a permanent role, working 37 hours, and we’ve got some really generous overtime rates to make overtime worth your while.
Any shifts after 8 pm attract an additional one-fifth of the hourly rate and overtime is paid at time and a half; with double time on a Sunday.
Where is this role based?
This post is based at our lively Frenchay campus where we have invested in the latest facilities and resources to give both our staff and students access to everything they need to succeed.
Why UWE Bristol?
We are one of the largest providers of Higher Education in the South West with 38,000 students and 4,000 staff from right across the globe. Based in Bristol, one of the UK’s most exciting and forward-thinking cities, we are regionally embedded and globally connected, with an established network of employer and academic partners.
We offer a wide range of employee benefits including progressive pay rates, generous annual leave and career average pension schemes as well as retail savings, onsite nursery and opportunities for training and personal development.
UWE Bristol recognises the power of a truly diverse university community.
We are proud to be part of a vibrant, multicultural city that celebrates diversity,
we’re always looking for talented people from all backgrounds to join us. Our people are our strength, and diversity enhances our creativity and leads to better decision-making and problem-solving. Bring your talent and ambition to our growing community and find yourself in a stimulating and supportive environment where you’ll thrive.
We particularly encourage applications from Black, Asian or racially minoritised candidates as we are currently under-represented in this area of the organisation, however all appointments are made strictly on individual merit.
As a Disability Confident employer, we welcome applications from those who identify as having a disability.
Further information
If you would like to speak to us to find out more about this role please contact Kristian Fernandez-Mitchell on 0117 328 84556 or email: [email protected]
Interviews are scheduled to take place at our Frenchay campus.
This is a full-time, permanent post working 37 hours per week.
UWE Bristol is a campus-based University and it is vital to our success and the delivery of an outstanding experience for our students that our campuses are dynamic and vibrant places to learn and spend time. This role is therefore campus based for all of your time.
To ensure fairness and equity all salary offers will be made in line with the University's salary assessment guidelines and will be based on your relevant skills and experience.
The University has a legal responsibility to ensure that all employees are eligible to live and work in the UK.
You will therefore be required to provide evidence of your right to work in the UK, please refer to the Home Office Right to Work Checklist for information on which documents are acceptable.
Please note we are unable to provide sponsorship for this role under the Home Office Skilled Worker visa route. If you do not have current right to work in the UK you may wish to explore other visa options. Please note that UWE Bristol does not cover any visa or health surcharge costs.
Please note that UWE Bristol does not cover any visa or health surcharge costs.
You may also wish to explore other visa options which will allow you to work in the UK.
Advice to applicants
We’d love to hear from you - if you are excited about joining us at UWE please complete our application form as soon as possible.
Tell us about how your skills and experience relate to the requirements of this role by describing how you meet each of the essential and desirable criteria listed in the Person Specification section of the Job Description, and include specific examples wherever possible.
Once we have completed shortlisting we will let you know the outcome of your application by email, so please check your inbox for updates.
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🖊️ University of the West of England
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