15 Oct
Epsom and St Helier University Hospitals NHS Trust
Carshalton
Job description
Job overview
Surrey Downs Health & Care
The Rehabilitation Support Worker role will function as part of the new and exciting Recovery At Home team by providing care, support and rehabilitation within a community setting to provide a seamless service and to support discharges from hospital or prevent admission to hospital.
The post holder will undertake a range of delegated tasks, following a care plan and will report to the Team Lead. This role will be supported to develop skills and abilities to work with this client group to provide the appropriate level of care.
We are looking for dynamic and caring individuals who will play a key role in driving our Discharge to Assess services in Surrey Downs.
You will have excellent organisational and time management skills and be passionate about delivering holistic care that has the patient at its centre.
You will relish developing new ways of working to improve quality and develop a one team culture. This is a great opportunity for a proactive individual keen to take the next step in their career, joining an exciting forward thinking team.
Part time opportunities are available for applicant seeking Morning shifts.
Main duties of the job
Home First supports the approach of why not home, why not today? Wherever possible patients should be supported home for ongoing assessments where this is not possible alternative pathways are available.
Staying in hospital for longer than necessary has a negative impact on outcomes and ensuring patients are given the chance to continue their lives at home is vital for their long-term wellbeing.
home works across organisational boundaries and as an integral part of the integrated health and care team is responsible for providing rapid access, enhanced,
short term health and care support for people who would otherwise need emergency hospital admission as well for as those medically stable to return home from an acute hospital but requiring enhanced support as one stage in their on-going care pathway.
The @home service spans the acute and community providing joined up, co-ordinated care to local citizens with health and social care needs.
The Recovery Athome Team will form an integral and essential part of Discharge to Assess, providing timely care and support to facilitate discharge from hospital and onward assessment and identification of need.
The team will work closely with health and social care services
The service provides a 7 day / week service from 8am to 8pm and staff are required to work flexibly over the full week
It is anticipated that this role will continue to develop through the acquisition of further skills, knowledge and competencies supported by the team
Working for our organisation
Surrey Downs Health and Care (SDHC) deliver care closer to people’s own communities through our Primary Care Networks and our innovative partnership of local NHS organisations.
Surrey Downs Health and Care has a track record of providing person centric care that goes beyond organisational boundaries to do what is best for the individual.
This partnership includes :
- The three GP federations GP Health Partners, Dorking Health Care and Surrey Medical Network representing practices that operate in the Surrey Downs area
- Epsom and St Helier’s University Hospitals NHS Trust
- Surrey Council County
We collectively aspire to be an exemplar of how to deliver the highest quality and best value care in a complex health and care environment.
An exciting opportunity has arisen for enthusiastic, ambitious and highly motivated individuals to join Surrey Downs Health & Care Partnership.
Detailed job description and main responsibilities
Main Responsibilities and Duties
- Deliver clinical and therapeutic care to patients as per care plan.
- Perform patient assessment (under supervision and after appropriate delegation from the registered practitioner) plan and delivery high standards of care.
- Recognise the need for referral to alternative professionals and follow this through appropriately.
- Provide concise handovers to team Lead and / or other members of the wider integrated health and social care team
- Perform the role of link worker, for example, tissue viability, infection control or manual handling and feedback to members of the team any updated information.
- Provide and promote health education specific to the clinical area and in line with national and local policies.
- Promote independence and assist and support (where necessary) patients / clients in the activities of daily living.
- Promote patients’ in maintaining their personal hygiene, grooming and dressing needs with specific concern for their religious, cultural and personal preference ensuring dignity and privacy at all times, assisting when necessary
- To be aware of physical, psychological, social, cultural and spiritual needs of the dying patient.
- Use risk assessment tools appropriately to identify and reduce risks to patients and staff to ensure safe practice e.g. moving and handling.
- Undertake and perform clinical skills and observations against identified competencies to enhance the delivery of patient care e.
g. vital signs, urine testing, blood glucose monitoring, venepuncture, oral pharyngeal suctioning, removing clips, sutures and 12 lead ECG recording, PEG and tube feeds, medication and deliver personal care.
- Report adverse signs to Team lead and / or relevant member of the multidisciplinary team
- Ensure clinical area is prepared and a suitable environment to carry out clinical procedures in the community setting.
- Use IT systems and participate in data collection.
- Provide evidence based rehabilitation and care.
- Maintain excellent communication with patients, relatives and members of the MDT regarding all aspects of care demonstrating a variety of communication skills in accordance with the client group.
- Maintain clear, concise and legible documentation adhering to standards in accordance with Nursing and Midwifery Council, Health and Care Professions Council and Trust policies.
- Act at all times in a professional manner, which illustrates respect for privacy, dignity and confidentiality.
- Maintain responsibility for the identification of own continuing educational needs and development. Take part in annual appraisal and performance development plan.
- Support the Team Leaders and staff in the implementation of change .
- With guidance from the Team Lead participate in appropriate action relating to complaints, accidents and serious untoward incidents involving patients, staff and visitors.
- Act as a role model by upholding and implementing good practice in the workplace, always ensuring the highest standards of evidence based care.
- Acts as an advocate both for patients and staff.
Clerical Duties
- To share responsibility with all team members for the day-to-day smooth running of the service making specific contributions as requested.
- To answer the telephone, taking messages email as required and answering queries in a polite and courteous manner.
- To ensure that messages are transmitted within an appropriate timeframe and using methods consistent with their urgency.
- To maintain clear, comprehensive and accurate clinical records (e.g. EMIS, ICM etc) and to manage all documentation processes e.
g. reporting on clinical incidents / near misses.
To participate in clinical supervision, in-service training and individual performance development process during routine work time.
Job Dimensions
- The post holder may be required to work at any of the Trust’s sites in line with service needs. It is the responsibility of all staff to highlight any health and safety issues.
- To undertake any such other duties as may be required from time to time that are consistent with the responsibilities of the grade.
- To comply with the Trust’s and department’s policies, guidelines and procedures.
- To attend all mandatory training as required in line with Trust employment and professional need.
Communication and Working Relationships
- To actively participate in team meetings, adding value to the department’s business planning, service developments and clinical governance initiatives.
- To participate in performance and development programmes and to be committed to learning.
- To promote equality of individuals of acknowledging and valuing the person’s beliefs, ethnicity and identity.
Person specification
Education / Qualifications
Essential criteria
- Written, verbal and numeric skills to GCSE or similar level
- NVQ Level 3 health related study or equivalent experience
Desirable criteria
- Cavendish Care Certificate
- Experience of clerical work
Experience
Essential criteria
Experience of working in a caring role undertakin
Desirable criteria
- Worked as a therapy or healthcare assistant.
- Experience of working in more than one specialty within a health care environment.
- Demonstrable understanding of the roles of members of the multi-disciplinary team
Skills / Abilities / Knowledge
Essential criteria
- Understanding the delivery of individual patient care.
- Ability to perform core clinical competencies.
- Demonstrate initiative following minimal direction by Senior Team AHP or Nurse
- Demonstrate organisational and time management skills
- Good written, spoken and non-verbal communication skills
Personal Qualities
Essential criteria
- Able to effectively work under supervision as part of a team
- Able to perform practical tasks effectively
- Flexible
Other Requirements
Essential criteria
- Willingness to ask for and take advice
- Commitment to high standard of care
- Car driver / owner and insured for business use
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
NameSara RoseJob titleTeam LeadEmail addressTelephone number07968751353
▶️ Paediatric Occupational Therapist Bank - Band 6NHS AfC: Band 6
🖊️ Epsom and St Helier University Hospitals NHS Trust
📍 Carshalton