15 Oct
Imperial College Healthcare NHS Trust
London
Exciting opportunities have arisen for a dedicated, proactive and experienced operational manager to join the Urgent and Emergency Medicine Directorate as Business Managers for UTC at Imperial College NHS Healthcare Trust.
The successful applicant will work within the Urgent treatment centre. They will offer day to day support whilst also working on the development and implementation of projects to improve service delivery as well as patient experience.
The post holder will be responsible for providing efficient and effective operational management support, working collaboratively across directorates, with the overall aim of ensuring that services are responsive and provided to the highest possible performance and clinical standards.
They will have a sound understanding of performance management skills as well as an understanding of clinical pathways. The post holder will be able to engage and work with colleagues, teams and peers to deliver directorate wide improvement.
The post holder will be directly responsible for the management of the Urgent treatment centre reception teams and will deputise for the Deputy General Manager where appropriate.
Please note this is a cross site role.
We are looking for someone who can balance the demands of a busy workload, whilst remaining responsive and keeping the delivery of excellent patient care at the centre of everything they do.
If this sounds like you then please get in touch.
The Business Manager will report to the General Manager and will provide appropriate support to the General Manager and the Chief of Service in the delivery of all operational functions a discrete section of the directorate.
This will include overseeing the administrative functions within the department, and ensuring all key performance targets are met, and Standard Operating Procedures are adhered to.
The Business Manager will be responsible for ensuring that the appropriate data is available, analysed and presented to support business decision making, forging the gap between financial and business management. The post holder will provide an increased focus on the delivery of streamlined, efficient services which are managed and benchmarked nationally and internationally. These roles will lead on the project management of the cost reduction programmes and organisational change.
Partnership For Health (PfH) Comprises
- Imperial College NHS Healthcare Trust (ICHT)
- London Central and West Unscheduled Care Collaborative (LCW)
Each partner organisation is proud to have a local track record of delivery, both individually and working in partnership since 2008. PfH partner organisations have worked together to delivering the Primary care-led Urgent Care Centres and co-located GP Practice with approximately 9,800 registered patients (H&F; Centres for Health) based at Charing Cross (CXH) and Hammersmith Hospitals (HH).
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.
For further details / informal visits contact: Name: Christopher Hughes Job title: Service Manager Email address: [email protected] Telephone number: 0203 311 1434
▶️ Business Manager - Urgent Treatment Centre
🖊️ Imperial College Healthcare NHS Trust
📍 London