15 Oct
ISP Central
London
Location
101 Wigmore Street, London W1U
Full job description
Description
Purpose of Role
The Strategy & Support Associate – Group Operations will work very closely with our Group Chief Operations Officer (GCOO) on all strategic responsibilities. They will be data driven and have the skills and ability to analyse data to identify trends behind all strategies across our group operations function, as well as the wider K-12 sector.
The Strategy & Support Associate to the GCOO will be technologically savvy and have the intellect and experience to support the GCOO in developing, updating, contributing, and reviewing high-impact strategy papers and presentations for internal and external purposes,
as well as project managing key group operations initiatives.
They will be the right-hand person to the GCOO and entrusted to offer support on all strategic initiative within our group operations function.
ISP Principles
Begin with our children and students. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding and Health & Safety issues and acting and following up on all concerns appropriately.
Treat everyone with care and respect. We look after one another, embrace similarities and differences and promote the well-being of self and others.
Operate effectively. We focus relentlessly on the things that are most important and will
make the most difference. We apply school policies and procedures and embody the shared ideas of our community.
Are financially responsible. We make financial choices carefully based on the needs of the children, students,
and our schools.
Learn continuously. Getting better is what drives us. We positively engage with personal and professional development and school improvement’s
Strategy & Support Associate Key Responsibilities
- Work closely with the GCOO in ensuring timely completion, seamless coordination and high-quality, reliable deliverables for all board-related presentations and events
- Collaborate with the GCOO to define, communicate, and present the progress of group strategic initiatives within the Group Operations function (Operational Risk; People and Talent; Property; Enterprise Systems; ESG; Acquisition Onboarding; Brand and Websites; and Customer Service)
- Conduct research and analysis to identify market trends, customer needs,
and changing landscape of K-12 education and provide insights to inform decision making
- Analyse and interpret complex data to provide actionable insights to GCOO, including making recommendations for investment, growth, and risk management
- Act as a liaison between the GCOO and other executives, employees, and external partners
- Coordinate with employees across the organisation to drive impact and solve complex challenges
Skills, Qualifications and Experience
- Outstanding interpersonal skills, with the ability to effectively communicate with stakeholders at all levels
- 3-4+ years’ experience working in a global organisation supporting executive team with strategic initiatives and business analytics
- Bachelor's degree in business, economics, finance,
or related field; MBA or other advanced degree preferred
- Excellent verbal and written English communication skills, problem solving skills and time management capabilities
- A natural collaborator and influencer
- Possess a strong strategic and growth mindset
ISP Leadership Competencies
You consistently demonstrate and role-model the ISP Leadership Competencies in all that you do.
- Collaboration. Takes an active part in leading their school or region; is cooperative and a genuine team player, developing positive, supportive relationships with colleagues to solve problems and maximise opportunities.
- Learning & Getting Better.
Continually demonstrates personal commitment and passion for learning and getting better using evidence and feedback; supporting others in their continual learning, development and growth.
- Innovation Leadership. Is good at creating an environment where ideas for learning initiatives and services are generated and is able to motivate and inspire others through the process of creation through to completion.
- Outcome driven. Can be counted on to find solutions. Is consistently looking to exceed goals and is focused on KPIs.
- Resilience. Can deal with setbacks and challenges calmly and effectively.
- Community Focus. Is committed to meeting and exceeding the needs and expectations of our students and their families.
- Integrity & Ethical Management. Has the ability to work ethically and with integrity; helps others feel valued; upholds and models the ISP Vision,
Purpose and Principles.
ISP Commitment to Safeguarding Principles
ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
All post holders are subject to appropriate vetting procedures, including an online due diligence search, references and satisfactory Criminal Background Checks or equivalent covering the previous 10 years’ employment history.
ISP Commitment to Diversity, Equity, Inclusion, and Belonging
ISP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high-performing teammates regardless of gender, ethnicity, sexual orientation and gender expression, age, disability status, neurodivergence,
socio-economic background or other demographic characteristics. Candidates who share our vision and principles and are interested in contributing to the success of ISP through this role are strongly encouraged to apply.
▶️ Strategy and Support Associate - Group Operations
🖊️ ISP Central
📍 London