14 Oct
Frimley Health NHS Foundation Trust
Frimley
Job Overview
Our very busy Emergency Department provides life saving treatment. The department is open 24 hours a day, 365 days a year and treats in excess of 100,000 patients each year.
The post holder will be level headed, able to remain calm under pressure, and be able to work on their own initiative with minimum supervision. They will be required to work occasional additional hours to cover colleagues’ holiday and sickness, and to attend the required training for the post.
Duties include Reception, Telephone work, Filing, Scanning, and dealing face to face with patients and relatives and any other tasks requested.
Previous experience of working with the public is essential.
You should have basic PC skills but full training on the hospital computer system will be provided.
The shift patterns available are mornings, afternoons, evenings and weekends.
Main duties of the job
- To be an integral member of the unit, providing support to the Manager.
- To provide a wide range of duties ensuring an efficient service to the department at all times.
- Respect patient and staff confidentiality at all times and adhere to the Data Protection Act.
Working for our organisation
Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.
Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.
We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.
Frimley Health Trust benefits on Vimeo
Detailed Job Description And Main Responsibilities
For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.
Person specification
Qualifications
Essential criteria
- GCSE or Equivalent Computer Literate
Competencies
Essential criteria
- Be a good team player and able to work on your own initiative when necessary.
- Accuracy and attention to detail.
- Comfortable working within a multi-disciplinary team.
- Computer literate
- Excellent timekeeping
- Good communication
Experience
Essential criteria
- NHS Admin Experience
Desirable criteria
- Relevant customer service experience
Frimley Health NHS Foundation Trust (FHFT) has an outstanding reputation and a proud record of achievement. As a well performing, well led and ambitious Foundation Trust, we have exciting times ahead of us. We have an ongoing commitment to improving the health and care services for the 900,000 people we serve across Berkshire, Hampshire, Surrey and south Buckinghamshire.
We are proud of the ambitions laid out in our strategy, Our Future FHFT,
including our vision to be a leader in health & wellbeing, delivering excellence for our communities.
We continue to invest in our services and facilities, including a £10 million upgrade to the hospital maternity unit as well as £49m major new Emergency Assessment Centre on our Wexham Park site. The opening of a brand new £100m state of the art hospital which replaced the existing hospital facility at Heatherwood and are planning to invest further in diagnostics and inpatient capacity at Frimley Park.
We have also made significant investment in our quality improvement and digital programmes to support our vision and we will ensure that we achieve our aim of providing the highest quality healthcare to our patients.
Our new EPR – Epic – went live in June and we are already beginning to reap the benefits of this ambitious investment.
Our three core values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other, Committed to Excellence, Working Together and Facing the Future.
Apply online now
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▶️ ED Admin Assistant
🖊️ Frimley Health NHS Foundation Trust
📍 Frimley