13 Oct
Royal Free London Property Services
London
RFL Property Services (RFLPS) is a wholly owned subsidiary company of the Royal Free London NHS Foundation Trust (the “RFL Group”). We work in partnership with the RFL Group and multiple other NHS organisations to support and promote good clinical outcomes, enhance patient experience, and enable staff to deliver world class care. Our vision is simple yet ambitious: to transform the way healthcare estate and operational services are delivered within the NHS and connect people who care through world class spaces. Since incorporation in 2018, we have grown rapidly, currently managing a portfolio of over 120 properties and delivering services across multiple NHS Trusts.
We have been recognised for our efforts in the industry by winning IHEEM and Building Better Healthcare Estates & Facilities Team of the Year and gaining ISO accreditation for several of our services. The Royal Free London NHS Foundation Trust, our “parent” Trust, is one of the biggest NHS Trusts in the UK, delivering care to more than 1.6 million people a year through our 3 main hospital sites Barnet, Chase Farm and Royal Free. RFL Property Services offer Wholly Owned Subsidiary Terms and Conditions and the RFL Group Terms and Conditions (Agenda for Change) do not apply to this vacancy. Click on the logo below to see the video of the Royal Free London NHS Foundation Trust values
Detailed job description and main responsibilities
1. Project Management
1.1. Project management of required projects including scoping, the identification of milestones, communications strategies, risks and mitigation plans This will include managing projects from inception to completion and aligning them to the short, medium and long term strategies for transformation.
1.2.
Ensure systems and processes are in place with stakeholders to implement change initiatives, facilitating collaborative working across the sector and supporting the achievement of strategic objectives.
1.3. Support colleagues and clients to identify, design, deliver and track transformation and improvement schemes
1.4. Provide support and challenge to stakeholders, supporting them to identify innovative ways in which to improve value.
1.5. Use tested and credible tools and techniques, including lean processes, to evaluate and analyse highly complex and contentious issues, which adversely affect current organisational performance in clinical and administrative processes.
Assist with problem-solving to find and understand root causes of underperformance.
1.6. To adapt existing or design new strategies, to enable the creation of distinctive patient pathways of care for patients or administrative processes that bring about higher quality and less waste.
1.7. To design and implement innovative methods to gain patient and public involvement to inform service direction, improvement, user satisfaction and as a tool for performance management.
1.8. Transfer improvement skills via other forms of development such as mentoring, peer-coaching and team development sessions.
1.9. Contribute to establishing and building change management teams across the Trust with an ethos of sharing information and learning.
2. RESPONSIBILITY FOR FINANCIAL AND PHYSICAL RESOURCES
2.1 Use financial acumen to understand opportunities for improvement in order to ensure the greatest value is realised through public money.
2.2 Responsible for project resources and making logical, evidence based recommendations for spend. This includes the management or holding of budgets for specific projects.
3. RESPONSIBILITY FOR LEADING AND MANAGING
3.1 Set projects up with clear plans for benefit delivery and support in the delivery and monitoring of delivery and benefits. This will include day to day management of resources allocated to each project including responsible for the subsequent supervision of consultants dedicated to each project.
3.2 To support Senior Project Managers in the understanding and tracking of complex interdependencies and delays between different parts of the service across the sector. This will also include the ability to explain the information and help solve problems and overcome blockers/obstacles to project delivery.
3.3 To collaboratively determine key performance indicators to enable easy tracking of deliverables stakeholders
3.4 Responsible for mediating and advising in areas where there are differences of opinion. This will require highly persuasive and negotiating skills for ensuring buy in to changes projects will deliver.
3.5 Support with production of documentation, including status reports, information/data/reports as required for management/clients at Divisional and Executive level, bids for funding and explanations of technical and complex issues.
This communication should be appropriate for target audiences. Make recommendations and present findings at different levels throughout the organisation.
3.6 Produce materials to lead and influence existing opinions in order to launch and sustain change initiatives; this will include influencing how resources e.g. budgets, staff, are allocated across the organisation and recommending areas for investment / savings in line with strategy.
3.7 Actively participate in project management meetings and regular meetings with other stakeholders.
3.8 Support in developing systematic, automated reporting for RFLPS Board and customers
4. RESPONSIBILITY FOR INFORMATION RESOURCES.
4.1 Work with other project teams to share information and learning.
4.2 Manage and assess a complex range of data and making informed recommendations which are focussed on outcomes that meet external and internal customers’ and patient needs.
4.3 Design innovative and workable approaches to gathering information and data collection systems. This will include information gathering where data is difficult to get and interpret.
4.4 Use data-driven presentations to challenge existing work practices and beliefs for varying audiences.
4.5 Maintain and share throughout the Trust an understanding of healthcare policy and ideas and tools associated with health service development and improvement. Select from and translate healthcare policy,
ideas and tools into materials and ideas relevant to the priorities and context of the Trust and Trust services.
4.6 Document projects to support Programme Managers in presenting the benefit of improvement programmes e.g. cost benefit analysis, return on investment analysis and return on expectation analysis.
5. Human Resources
5.1. Manage allocated staff, including recruitment, induction, setting workload priorities, delegating tasks, day-to-day management, including appraisal/ investigations etc.
6. Research & Development
6.1. Undertakes complex audits, surveys related to programme as required
6.2. As part of the continuous professional development, research best industry practices examples and share within the team.
6.3. Attend professional events in relation to project management, develop and share insights.
6.4. Within Transformation Team, research and contribute to a broader knowledge of interrelated disciplines such as healthcare planning, property and facilities management, capital development, IT equipment and infrastructure.
7. Policy/Service Development
7.1 Supports the development of local policies, SOPs and processes for the
Transformation function.
▶️ Grade H Project Manager Transformation
🖊️ Royal Free London Property Services
📍 London