13 Oct
Grey Matter Recruitment
London
Job description
Incredible opportunity to lead the Customer Success team at a disruptive, AI deep-learning and contextual SaaS Ad Tech platform, that is designed to thrive in a post-cookie world.
The Company
- Serious growth trajectory; hiring globally with 100% YoY growth
- Impressive client list of market leading agencies and global brands
- 70 staff across 10 locations (including New York, London, Paris)
- Cutting-edge cookie-less technology
The Role
Reporting into the MD, you will lead the Customer Success team in delivering exceptional service and success to clients.
- Directly manage Traders and Campaign Managers to lead on platform adoption and onboarding
- Work with clients to define evolving strategy,
driving ongoing platform success
- Identify and capitalise on commercial opportunities, increasing client satisfaction and spend
Desired Skills / Experience
You will have experience working within AdTech or from a Media Agency background :
- Proven experience leading teams in the AdTech / Agency space, specialising on Programmatic
- Strong account management or client services background, ideally managing Enterprise accounts
- Drive and excitement to be part of a fast-growing organisation
▶️ Head of Customer Success at First-Party Data AdTech Platform
🖊️ Grey Matter Recruitment
📍 London