Head of Quality

Head of Quality

Job description

about graze and the world we are part of

At graze, our mission is to rewrite the snacking rulebook. We stand against the snack-stablishment and how unsatisfied it can make snackers feel.

We want people to enjoy snacking again by eating delicious treats without worrying about eating too much sugar or salt. Thats why were always on the hunt for tastier, crunchier, fresher and better snacks that are good for you (and for the planet).

But how are we doing this? Well, weve already reduced the sugar in our snacks by 60% and were working towards becoming more transparent with our labelling (and encouraging other snack makers to do the same).

Were here to make healthy, exciting and snacking a joy.

So,





it should come as no surprise that were also a certified B Corp and a proud advocate for the Better Business Act. Weve committed to being a better business by putting equal measure behind how our business operates for people, planet and profit.

Now thats a graze idea.

the Role, Head of Quality at graze

This role has overall responsibility for the quality of the products that graze sells to our customers. You will work with our New Product Development team to ensure they are working to the required standards and with our suppliers to ensure that the quality of materials coming into the factory is as required.

You will lead the culture and compliance in our manufacturing facility to ensure that we make safe and great tasting snacks every time.

what youll be responsible for

- Provide leadership for all aspects of Food Safety including; ownership and deployment of the quality management system, HACCP, ensuring operational follow up to Non Conformances and leading required communications with stakeholders






- Driving a culture of Quality First Mindset through the operational teams at the site, to enhance the product quality experience of the consumer and ensuring food safety standards are exceeded every day
- Create a manufacturing environment that is always improving by coaching functional teams on how to effectively identify the root cause of non-conformities
- Leading complaint reduction projects and ensuring the delivery of relevant KPI and improvement plans, when needed, by cultivating positive relationships and deploying effective strategies / solutions
- To support the site in the delivery and launch of new and existing product development and operational improvement through co-operating with the innovation delivery team.







To play an active part in the NPD process, utilising technical expertise and connections to deliver the technical standards expected

what were looking for in you

- University degree in Science, Food Technology / Science, Engineering or equivalent industrial experience
- Proven track record of methodical thinking and project management
- Good knowledge of Manufacturing and Process Improvement
- Engaging and able to influence all levels
- Good observation and auditing skills
- Strong analytical skills; ability to translate data into action and follow-through
- Collaborative and strong communication skills
- Computer proficiency, esp. Excel, Word, Office,
- Flexible, motivated individual with the ability to adapt quickly and effectively






- Ability to guide colleagues in a fast-paced environment
- Flexible Worker The role is based on normal site office hours. However, must be prepared to flex schedule as needed to support shift based colleagues due to the site being 24 / 4 facility.

Must be a flexible and agile worker to meet wider leadership duties

- 3-5 years experience in a factory-based role.
- Working knowledge of BRC and industry regulations
- HACCP Level 3

what well expect in your first 6 months

- Gain an understanding of the site activities and develop relationships with the Technical and wider site team.
- Youre a change maker : You have a bias for action that is second to none. You collaborate with everyone around you towards a continuous improvement mindset
- You love to win and have fun doing it :





Take on a previously unresolved issue, lead the analysis, and put in place a brilliant smart fix of the true cause.
- You to take the role of a teacher : You strive to show not just the How but the Why product safety & quality is at the utmost importance for yourself and others around you.
- You hit the ground running, coordinating the business's audit schedule both internal and external.

whats in it for you?

- Youll be part of a company where you can have fun, enjoy free snacks (very important) and pick up new skills to really take your experience to the next level.
- 25 days holiday, plus Bank Holidays (To reflect our diverse workforce, four Bank Holidays are interchangeable).






- We want you to be your authentic self every single day - so we create an environment where you feel like you belong, in any (and every) way thats right for you.

Plus, we have a dedicated diversity and inclusion employee resource group that youre welcome to join!

- We encourage active learning, so you can enjoy networking events, learning lunches and even more formal qualifications - whatever you need to do the best job possible.
- Youll be working with some seriously smart, informed, helpful, funny, dedicated (and very, very modest) people at graze HQ.
- Youll be part of an open, inclusive and pioneering team. What could be better?
- You can enjoy our discounted gym membership.
- Youll get all the standard benefits including a pension, a yearly bonus, health insurance and so much more.
- Access to Bippit,





an all-in-one financial wellbeing platform, which includes unlimited 1 : 1 coaching from a finance professional.
- A family-friendly policy which includes Paternity Leave, Ordinary Parental Leave, Undergoing IVF Treatment, Pregnancy Loss & Bereavement.
- We also offer one paid volunteering day and one health day each year on top of your annual leave allowance, to use however you wish.
- As you will be working in Hayes and are food focused in our factory we are pleased to provide you with a few tasty and healthy breakfast options.

As graze is unable to offer visa sponsorship, you must be eligible to live and work in the UK to apply for this vacancy.

Let us know if you have accessibility requirements for the interview process and well ensure that all your needs are provided for.







Please feel free to include which pronouns you use (such as she / her / hers, he / him / his, they / them / theirs etc.) in your application.

graze recruits, employs, trains, and promotes regardless of race, religion, colour, national origin, sex, disability, age, and other protected status.

We are dedicated to promoting diversity, multiculturalism and inclusion within our team and in all of our work.

▶️ Head of Quality
🖊️ graze
📍 Hayes