13 Oct
CER Financial
City of London
Job description
Job Description
KYC / Customer Service Administrator
City of London / Hybrid
Permanent
£30,000 £35,000
cer Financial are working alongside a bank who are based in the City of London. They are seeking a Customer Service Administrator to work with them on a permanent basis.
The Customer Service Administrator will work with the bank through the lifecycle of a customer across all customer types;
personal, business, ISA and charities. Offering exceptional service whilst living our company values.
The Responsibilities of a KYC / Customer Service Administrator Will Include :
- On boarding new customers by setting up the customer and account records ensuring initial and ongoing Due Diligence (KYC) is carried out
- Taking of new deposits both fixed and notice accounts, rollovers and repayments
- Bereavement services
- Keeping customers records up to date at all times
- Inputting of daily transactions into the banking system
- Preparing and inputting daily transfers and payments
- Ad hoc work as required, both in relation to the duties mentioned above and otherwise
The Successful Customer Service Administrator Will Have :
- Customer on boarding experience including KYC
- Microsoft Office : Word, Excel, Outlook
- Banking Systems (Including Online Banking)