Head of Transformation

Head of Transformation

As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.

It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.

This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.

So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.







We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.

The Role

As a senior leader in the role of Head of Transformation you will lead the development and execution of transformation initiatives across the Engineering & Maintenance function of British Airways. This role will be accountable for developing strategic relationships with leaders from across BA to ensure Engineering transformation works as part of an holistic ecosystem.

This role will lead in providing executive coaching on the latest transformation approaches to members of the Engineering leadership team, to align departmental transformations with the overarching organisational goals. A key part of our transformation is delivered in partnership with the Central Transformation team, with the two functions working in unison to unlock levels of value unattainable by each function individually.

The Head of Transformation will be accountable for identifying,





formulating and driving transformational change across Engineering & Maintenance boundaries, acting as a trusted senior partner to Engineering & Maintenance Directors to drive transformational change from ideation to delivery by applying industry leading transformation techniques to enable our aspiration to Build a Better BA.

What You’ll Do

- You'll lead and be accountable for the development of transformation plans for all Engineering & Maintenance areas, aligning with BA’s Director of Transformation
- As the Engineering Transformation Umbrella Lead you will help direct Umbrella Squads with up to 15 direct and indirect reports at various management grades including Programme Managers, Project Managers and PMO Leads






- You will direct the Engineering leadership team to prioritise transformation initiatives and allocate resources effectively.
- Effectively lead and monitor progress on transformation objectives and make adjustments as necessary to ensure alignment with organisational goals.
- Provide regular updates and reports on the status of transformation initiatives to central teams, BA Management Committee and the International Airlines Group Management Committee

What You’ll Bring To British Airways

- Excellent experience in transformation development & execution from airline and other industry sectors
- Problem solving skill set with ability to clearly define the problem, articulate solution options and make clear and impact-based recommendations






- Highly effective influencing techniques with the ability to influence those with opposing views
- Strong ability to balance strategic thinking, creativity, planning, project and process management, operations and administrative execution with exceptional communications capabilities and judgment
- Ability to work at pace in an ambiguous environment with a bias towards execution
- Challenge others, constructively, on best practice
- Strong professional development and people management skills
- Strong interpersonal skills to build and maintain relationships with stakeholders.

Your Experience

- Proven track record in leading and delivering transformational change
- Experience from consulting roles, relevant industries (e.g., travel, transport, aviation) and functional expertise (e.g., engineering, operations, commercial)





are beneficial but not mandatory.
- Educated to degree level or equivalent experience. MBA would also be desirable.

What We Offer

We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.

From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.

At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you.





We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.

We never stand still, and we don’t expect our people to either.

Inclusion & Diversity

At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.

Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves.





We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain

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▶️ Head of Transformation
🖊️ British Airways
📍 London Borough of Hounslow