Technical Support Team Lead (Azure) - £50,000 - Remote United Kingdom £50000 per annum

Technical Support Team Lead (Azure) - £50,000 - Remote United Kingdom £50000 per annum

Technical Support Team Lead (Azure) - £50,000

Remote

Are you passionate about providing support and leading technical teams to deliver high-quality service? Do you have a strong technical knowledge in MS Azure? Our client is seeking a Technical Support Team Leader to lead a dynamic team.

Responsibilities:

1. Provide leadership and escalation across a technical support team
2. Provide hands-on technical support with strong technical knowledge around Azure Cloud Technologies
3. Demonstrable experience of managing ticket queues (ServiceNow) successfully and ensuring support SLAs are achieved
4. Handle incident and escalation processes, with an emphasis on cloud environments such as Azure and Wintel.
5.





Lead cloud infrastructure management across multi-cloud environments (Azure, AWS), focusing on secure storage, backup, and disaster recovery.

Skills and Experience:

1. Strong operational knowledge in cloud platforms (Azure) and On-prem technologies
2. Desktop support of Microsoft stack technologies and Wintel environment experience
3. Experience with ITIL frameworks, effectively managing incidents, problems, and changes.
4. Proven experience in leading and mentoring technical teams

If you're ready to take the lead in a high-impact role where your technical expertise and leadership skills will make a real difference, we encourage you to apply now!

Please provide an up-to-date CV for consideration.

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▶️ Technical Support Team Lead (Azure) - £50,000 - Remote United Kingdom £50000 per annum
🖊️ Jumar group
📍 United Kingdom