12 Oct
UAL
Holborn
Job description
The opportunity
Please note that due to the number of applications received for this role, the closing date for this opportunity has been brought forwards to Sunday 13th October at 23 : 55.
University of the Arts London (UAL) has an exciting opportunity for a customer-focused administrator to support the delivery of our Study Abroad and Preparation Programmes (SAPP).
As part of our Academic Enterprise (AE), SAPP offers specialist education courses for the international market, including pre-degree courses and study abroad opportunities.
As a Student Engagement Administrator, you will be responsible for administering the programmes attended by SAPP students. This will involve :
- Administering the SAPP application and enrolment process, providing advice, guidance and encouragement
- Supporting marketing and conversion activities to increase enrolment
- Assisting with the organisation of events
- Liaising with students, course tutors and other key College / University contacts
- Providing ad-hoc project and administrative support to the SAPP Senior Management Team during key periods
You will have a primary area of responsibility for either Study Abroad or English language courses, but you must be able to work on all areas of AE International.
About you
We are looking for a hard-working individual with a strong customer focus, who possesses previous experience of administrating projects and delivering student advice within an academic environment.
Experience of international education (or experience of work within this field) is essential.
Educated to degree level (or with relevant professional experience), you will possess strong IT skills, including a high-level of competency in MS Office.
You will be capable of working independently and without direct supervision, using your problem-solving skills to find innovative solutions to new or unique problems.
You will also possess excellent organisational, communication and interpersonal skills.
Application process If you have not applied or signed up for job alerts with us before, you will need to create an account.
Registration does not take long and will help you to keep track of your application during the recruitment process.
Stages involved in the process : Application, Shortlisting, , Onboarding.
As part of your application, you will need to answer competency question(s) demonstrating how you meet the role requirements as can be found in the person specification.
We advise you to apply early as the application closing date may be brought forward if we receive enough applications. We aim to communicate any changes to the closing date with at least 24 hours' notice.
If you have any general questions or require any reasonable adjustments, please get in touch via RKEE.
We understand the benefits of using AI in work. However, if you are thinking of using AI to support your application, we ask you to think carefully about what value it adds.
AI tools tend to lack the personal touch and authenticity we value in candidates. Therefore, we encourage you to showcase your unique knowledge and skills using your own voice.
What we offer
To recognise the hard work of our staff and their contributions,
we provide a wide range of benefits please check our careers site / Canvas for further information as conditions and exclusions apply :
31 days of annual leave and 2 days off to volunteer plus bank holidays
Flexible and Dynamic working options available from the first day
Discounted Medical Insurance including Digital GP service, therapies, in-patient and day-case treatment
Free counselling and advice via our Employee Assistance Programme (EAP)
Sector-leading Equal Parental Leave policy (6 months full pay for both parents)
Defined-benefit LGPS pension scheme
In-house training and development including apprenticeships and free places on creative courses
Interest free loans on travel and tech, discounts on gym memberships, nursery fees, eye care and much more
Various opportunities to attend student shows and exhibitions
Please read through our page before applying.