12 Oct
East Lancashire Hospitals NHS Trust
Blackburn
Job description
Job overview
Job Summary
- To work as a member of the Treatment Room Team, establish a safe working environment for patients and staff and assist the Clinical Team Leader in providing skilled treatment / nursing care to a defined population.
- To participate in the day-to-day management of the treatment room team such as managing the off duty to ensure the service is covered effectively.
The post holder will have delegated responsibility for the management of the treatment room caseload, including liaison with other agencies, and the supervision, deployment and teaching of staff and students.
- To provide leadership, support,
and line management to ensure high standards of clinical practice and professional conduct and activity that is consistent with service / organisational objective including communication and collaboration with key partners and stakeholders in order to provided positive outcomes for patients.
- To be responsible for the organisation and management of the Treatment Room Team including the delivery of high quality, patient care and the assessment, planning, implementation, and evaluation of care for patients thus ensuing comprehensive service delivery for the local population.
Main duties of the job
MAIN DUTIES :
Ø To work within the model of the Treatment Room Team, providing leadership, support and line management to ensure high standards of clinical practice and professional conduct.
Ø Mobilise and negotiate patient care interventions in conjunction with the GP and the wider primary health care team.
Ø Ensure own leadership style facilitates effective communication, collaboration, and motivation of team members.
Ø Establish a safe working environment and review capacity of the service .
Ø Prioritise and manage own workload delegating within the treatment room team to ensure responsive care / interventions by staff with the level of skill and competence to meet patient need and provide advice and support to team members regarding the care / management plan.
Ø Manage the continuity of care through the achievement of staff rotas that provide an optimum service in line with principles of E-Roster.
Ø Manage the performance of the team and individuals within it, undertaking reviews and supportive interventions including supervision in keeping with organisational and HR related policies for example sickness absence and performance management.
Ø To support and develop team members to undertake holistic assessments,
deliver and evaluate care in conjunction with other professionals.
Working for our organisation
o Ensure patients records are maintained and that documentation reflects the care provided
o Ensure compliance with policies, procedures and clinical guidelines for self and others
o Promote people’s equality, diversity, and rights
o Provide response to patient’s complaints
o Continually monitor standards of care and assist in the improvement of care, participate in benchmarking, audit, and research.
o Contribute to alternative systems of work in times of high demand and service pressures including enactment of emergency planning measures and supports the team to be able to work flexibly across the service / division to address peaks and troughs in demand.
o Maintain the discipline necessary within the team for effective service delivery and manage performance issues in conjunction with HR and the Senior Sister.
o Attend and / or lead and contribute to meetings relevant to the role and service provision as required by the division for example team meetings, supervision, service review and development, significant event meetings.
o Ensure compliance with policies, procedures and clinical guidelines for self and others and participate in their development, implementation, and review.
o Continually monitor standards of care and lead on any improvements required within the team improvement of care.
Detailed job description and main responsibilities
MAIN DUTIES :
Ø To work within the model of the Treatment Room Team, providing leadership, support and line management to ensure high standards of clinical practice and professional conduct.
Ø Mobilise and negotiate patient care interventions in conjunction with the GP and the wider primary health care team.
Ø Ensure own leadership style facilitates effective communication, collaboration, and motivation of team members.
Ø Establish a safe working environment and review capacity of the service .
Ø Prioritise and manage own workload delegating within the treatment room team to ensure responsive care / interventions by staff with the level of skill and competence to meet patient need and provide advice and support to team members regarding the care / management plan.
Ø Manage the continuity of care through the achievement of staff rotas that provide an optimum service in line with principles of E-Roster.
Ø Manage the performance of the team and individuals within it, undertaking reviews and supportive interventions including supervision in keeping with organisational and HR related policies for example sickness absence and performance management.
Ø To support and develop team members to undertake holistic assessments, deliver and evaluate care in conjunction with other professionals.
COMMUNICATION :
o To ensure effective communication, verbal and written with all professional colleagues.
o Overcome barriers to communication e.g., Challenging behaviours, hostility / anxiety
o Utilise well developed communication skills that is consistent with peoples’ level of understanding, culture, background, and preferred ways of communicating to effectively impart information to patients and their carers / families and in situations where there may be complex needs and / or barriers to understanding / acceptance.
o Communicate with patients, formal and informal care providers and partner professionals and agencies in circumstances that may be highly sensitive and contentious including the safeguarding of vulnerable adults.
o Remain professional and calm in situations of conflict, seeking support from others in keeping with organisational systems and policies.
o Ensure written communication complies with all relevant legal and professional requirements including for e.g., Record Keeping, Caldicott and Storage policies and produce accurate, complete, and contemporaneous records of any communication using both written and electronic systems.
o Communicate and collaborate with team members to ensure delivery, continuity and review of care and interventions are achieved and patient discharge or effective transfer of care takes place where this is deemed appropriate.
o Ensure systems are in place within the team for information sharing, cascade and supervision including team meetings and share to care meetings.
o Collaborate and work in partnership with team members, managers, and others to enhance service standards, facilitate and drive developments and market ELHT services at all opportunities.
o Produce reports in support of service delivery and development on an occasional basis as required by the department.
o Ensure the highest standard of customer care underpins all activity and interventions
TRAINING AND DEVELOPMENT :
o Ensure compliance with core mandatory training and Revalidation requirements, maintain records of training and development undertaken.
o Participate in the development of students and new members of staff through involvement in training, education, and development.
o Be required to participate in the organisation and implementation of health promotion events.
o Undertake and engage in training and development opportunities in order to achieve the essential requirements of the post and to support service developments and effective management of patient care.
o Participate in the performance development review process in keeping with the KSF for the post and service / organisational objectives and ensure systems are in place for completion of PDRs for all team members.
o Ensure systems for the supervision and monitoring of staff performance and clinical practice are effective and deliver the required outcomes.
o Apply research-based findings to own practice and the future development of the service.
o Identify the extent and limitations of own and others knowledge, skills and competencies, challenging practice where it is not in the patient / public interest.
o Ensure the team structure and environment is consistent with requirements for student placements and that mentors are updated annually and active in their role
ORGANISATIONAL RESPONSIBILITIES :
o Ensure patients records are maintained and that documentation reflects the care provided
o Ensure compliance with policies, procedures and clinical guidelines for self and others
o Promote people’s equality, diversity, and rights
o Provide response to patient’s complaints
o Continually monitor standards of care and assist in the improvement of care, participate in benchmarking, audit, and research.
o Contribute to alternative systems of work in times of high demand and service pressures including enactment of emergency planning measures and supports the team to be able to work flexibly across the service / division to address peaks and troughs in demand.
o Lead / contribute to the recruitment, selection, and retention of staff.
o Maintain the discipline necessary within the team for effective service delivery and manage performance issues in conjunction with HR and the Senior Sister.
o Attend and / or lead and contribute to meetings relevant to the role and service provision as required by the division for example team meetings, supervision, service review and development, significant event meetings.
o Ensure compliance with policies, procedures and clinical guidelines for self and others and participate in their development, implementation, and review.
o Continually monitor standards of care and lead on any improvements required within the team improvement of care.
o Comply with organisational requirements in relation to timely data submissions and activity reporting and manage the performance of the team in relation to this.
o Follow and promote the use of all organisational policy and health and safety regulations including the reporting of incidents, assessment and management of risk and the use of all personal, protective equipment issued by the organisation.
o Monitors the ordering and authorisation of supplies for the team with consideration of budgetary pressures and restrictions raising any concerns with line manager.
PROFESSIONAL RESPONSIBILITIES :
o Maintain active status on NMC register
o Act always in accordance with the NMC Code of Professional Conduct and other guiding documents
o Maintain up to date skills and knowledge and an awareness and understanding of professional issues
o Maintain professional portfolio
o Continually review, evaluate, and develop own clinical practice in order to reflect service need and provide quality outcomes for patients.
o Demonstrate leadership, support, and supervision for others in relation to team and patient management.
o Work at all times as a role model for others in the delivery of high standards of evidenced based practice, leadership and compliance with organisational policy.
o Share good practice and promote active learning and development within a supportive environment.
o Engage in clinical and organisational supervision in keeping with organisational policy and in support of optimum standards of care for patients
o Ensure standards of conduct and dress are maintained within the team in order to sustain public confidence in keeping with organisational policy.
o Responsible for own practice and that of team members in relation to the prevention and control of health care associated infections and the promotion of best practice in keeping with organisational policy for e.
g., High Impact Interventions.
o Utilise and develop own knowledge of the Mental Capacity Act, safeguarding policies and guidance related to vulnerable adults and to work at all times in the best interests of the patient.
o Maintain up to date clinical skills, knowledge and understanding of professional issues including an awareness of political and economic factors influencing service delivery and development.
o Promote a climate of acceptance and respect for the differing values, beliefs, and cultures inherent within the wider team and caseload and work with others to address attitudes or behaviour which compromise this.
Person specification
Person spec
Essential criteria
- NMC registered
- Professional qualification RGN with first level Diploma / Degree
- V300 Non-medical prescribing qualification.
- Other Qualifications relevant to Treatment Room nursing or level 6 study to support service delivery
Desirable criteria
- Management / Leadership Module Qualifications
▶️ Treatment Room Sister
🖊️ East Lancashire Hospitals NHS Trust
📍 Blackburn