Customer Service Coordinator

Customer Service Coordinator

Customer Service Coordinator - Middlewich - Permanent Role - Office Based

Salary: Up to £26,000 depending on experience.

Shift Pattern - Mon - Fri - 08.00am - 17.00pm with 1 hour lunch (unpaid).

Silver Arrow has a vacancy for a Customer Service Coordinator with a reputable, innovative and multi award winning transport & logistics group based in Middlewich.

Perm Benefits:

- Healthcare scheme
- Pension scheme
- Potential for career development
- 20 days holiday + bank holidays

What We Are Looking For:

- Office based customer service or administrative experience is required.
- Previous experience of managing key customer accounts would be highly desirable.
- Excellent communication skills.
- A good level of IT Literacy.






- The ability to work in a fast-paced environment.

Your Role:

- Management of key customer accounts, dealing with enquiries and processing of customer orders.
- Working closely with internal planning team to ensure timely delivery of products.
- Managing of customer expectations and informing of any delays in receipt of goods.
- Providing daily, weekly, monthly and quarterly reports for all customers.
- Dealing with complaints.
- Quality checking of each order and obtaining delivery confirmations.
- General administrative support.

Call us today on 01925 815 048.

REF: PERM190

▶️ Customer Service Coordinator
🖊️ Silver Arrow Recruitment
📍 Middlewich