12 Oct
Service Care Solutions
City of London
We are seeking a proactive and customer-focused Business Services Officer to join our clients central services team. The successful candidate will be responsible for providing high-quality facilities management across our office portfolio, delivering exceptional customer service to both staff and visitors.Job title – Business Services Officer Location – London, N1 Office based 5 days Contract – Temporary Hours - Mon-Fri /rota - 8am-4pm, 9am-5pm and 10am-6pm weekly rota Start Date – AsapThe Role Summary We are seeking a proactive and customer-focused Business Services Officer to join our clients central services team.
The successful candidate will be responsible for providing high-quality facilities management across our office portfolio, delivering exceptional customer service to both staff and visitors.
Your key duties within the role will include:
Meet and greet visitors, handle written, face-to-face, and telephone inquiries.
Perform day-to-day maintenance tasks and oversee contractor work.
Deliver post room services, including scanning and distributing incoming post.
Provide first-line support for Audio Visual AV systems and workstation issues.
Support a dispersed workforce by issuing equipment such as PPE and managing remote working setups.
Assist in managing office moves, contractor liaison, and health & safety inspections.
Support the Business Services Manager in budget monitoring and invoice processing.
Organise and support conference facilities, including room setup, AV, and catering needs.
Key requirements
Experience in a fast-paced, customer service-oriented environment.
Prior experience in facilities management or a related field.
Excellent communication skills with the ability to interact effectively with diverse clientele.
Strong organisational skills, the ability to work independently, and IT proficiency, especially in MS Office.
Experience managing small-scale projects is a plus.
The pay range for the role is £24.29 per hour LTD company rate. The PAYE equivalent is £18.48 per hourIf you are interested in this position and meet the above criteria, please send your CV now for consideration.If you require any additional information regarding the position, please call Lewis at Service Care Solutions on 01772 208 966 or send an E-Mail to [email protected]