11 Oct
Grey Matter Recruitment
London
Fantastic opportunity to own the CS patch for this hyper-growth HR SaaS scale-up.The Company1000 global employees$600m in funding from top VCsValued at $4 billion
Global offices - US and EuropeShare OptionsHealth insurance, L&D; stipend + others20% bonus
The RoleOwn the European Customer Success practice including onboarding, upsell and cross-sell
Manage, grow and mentor your team of 15Develop Customer Success strategy and own team operations - retention, adoption, satisfaction, growth
The RequirementsExtensive Customer Success leadership experience for an HR/Recruitment SaaS platform
Experience managing and developing teams
Strong stakeholder management and commercialism
▶️ Head of Customer Success at $600m Funded HR SaaS
🖊️ Grey Matter Recruitment
📍 London