11 Oct
F1 Arcade Birmingham
Birmingham
THE BRAND
At F1 Arcade we’ve completely revolutionised the traditional arcade by creating the first-ever Formula 1 entertainment and hospitality concept with socialising at its core, for fans and non-fans alike. F1 Arcade venues provide an immersive, state of the art F1 racing simulation experience, gamified for a mass audience, with ‘best in class’ hospitality and exceptional venue design, all under one roof - for the ultimate night out in the fast lane
The Role
As Deputy General Manager of an F1 Arcade you will be accountable for upholding an exceptional standard of execution in a high volume, high-energy, high-pressured, activity-based hospitality venue.
The Birmingham location is a 14,000sqft space site sitting in the heart of the Paradise Scheme, a thriving hub of events spaces, restaurants and cafés in the centre of the city.Reporting to the General Manager, a successful DGM would play a huge part in the smooth running of this amazing location with 57 full motion simulators, an incredible champagne cocktail bar, and open kitchen operation.
Key Responsibilities
- Promoting and upholding a positive company culture at all times, ensuring the entire team live and breathe the company mission and values.
- Ongoing development of the management team and departmental heads. Assisting managers with hiring, training and managing the performance of each employee.
- Inspire and motivate your team, encouraging each team member to be their best self, with pre-shift briefings and pep talks, regular team meetings and open communication with consistent recognition and rewards.
- Supporting the GM in managing site P&Ls; driving top line growth and controls.
- To withhold a strong focus on driving top line sales by maximizing revenue opportunities with exceptional service throughout the guest journey.
- Supporting the GM through clear planning, whilst coordinating and managing all business operations with a clear focus on the agreed Business Objectives.
- Working with the Leadership Team to identify both short and long-term strategic commercial goals and developing clear plans to implement them.
- Ensure that the venue team is always in a position of strength and at adequate levels to deliver exceptional hospitality experience on every shift.
- Support in evaluating business processes and systems, to be constantly improving efficiencies in the operation.
- Always seek to Improve internal processes and ensuring the team works together as a cohesive unit.
- Ensure there is a prominent senior management presence on shift at all times safeguarding that guest expectations are exceeded, and the guest experience is at the forefront of everyone’s mind at all times.
Person Specification
- Must demonstrate the three core values of the F1 Arcade team:
- Pursuit of Excellence
- Conscious Integrity
- Positive Energy
Minimum of 2 years' stable experience at senior level in a high volume, wet led operationManagement experience in a high quality, service driven food operation.Strong financial acumen with a commercial mind.Beneficial Skills and Background
- Management experience within a competitive socialising or multi-facted leisure environment.
- Strong training background.
Benefits
- Lucrative bonus scheme
- Company sick pay scheme
- Professional development
- Healthcare benefits
▶️ Deputy General Manager
🖊️ F1 Arcade Birmingham
📍 Birmingham