Operational Resilience Manager - Markets

Operational Resilience Manager - Markets

Lloyd's is the world's leading insurance and reinsurance marketplace. We share the collective intelligence and risk sharing expertise of the market's brightest minds , working together for a braver world.

Our role is to inspire courage, so tomorrow's progress isn't limited by today's risks.

Our shared values: we are brave; we are stronger together; we do the right thing; guide what we do and how we act. If you share our values and our passion to build a future that's more sustainable, resilient and inclusive, you'll find a home at Lloyd's - build a braver future with us.

Lloyd's are seeking to recruit an Operational Resilience Manager (Markets). The role holder will be required to support the Market Governance,





Risk and Resilience Senior Manager and the Head of Markets Governance by undertaking expert analysis of a range of submissions and documents from the market to assess the level of maturity and the degree to which managing agents are undertaking good practice and are in line with the requirements of Principles Based Oversight

Principal Accountabilities

The role holder will need to review and analyse a range of documents such as: Operational Resilience Self Assessments, Principles Attestations, Cyber Resilience survey responses and other Operational Cyber Resilience related documentation in order to make recommendations to the Senior Manager on whether additional oversight activity is required.

Preparing reporting on Operational Resilience activities such as Annual Self-Assessment reviews or post Market Wide Scenario Exercise and reporting on oversight activity to internal governance meetings.







Providing briefs and support to the Senior Manager for oversight meetings and to lead those meetings on occasion.

Ensure the relationship between Markets and Operations is in line with agreed processes and ensure regular meetings have the correct agenda items

Providing analysis and views on Cyber Resilience responses from managing agents and help shape the Cyber Resilience Survey.

Skills Knowledge and Experience

Operational Resilience requirements and good practice

Cyber Resilience requirements and good practice

The commercial drivers of profit and loss for insurance/reinsurance businesses

The factors that materially affect risk and may ultimately cause the failure of an insurance/reinsurance businesses

Regulatory expectations in regard to governance and risk management the factors that drive strong governance, an effective Board,





developing and executing a successful strategy and pitfalls to avoid.

Knowledge of business process and systems change tools and best practice principles

Relevant operational and cyber resilience experience required.

Significant experience managing activities, priorities and people up to a senior level.

Experience of relationship and stakeholder management experience at a senior management level.

Experience advising on risk management, performance and regulation.

Exposure to presenting to and/or communicating with regulators

Lead constructive conversations with senior stakeholders at Managing Agents, giving difficult messages when required







Demonstrate empathy and gather insights that help to drive the Corporation's understanding of and response to issues and opportunities.

Diversity and inclusion are a focus for us - Lloyd's aim is to build a diverse, inclusive environment that reflects the global markets we work in. One where everyone is treated with dignity and respect to achieve their full potential. In practice, this means we are positive and inclusive about making workplace adjustments,we offer regular health and wellbeing programmes, diversity and inclusion training, employee networks, mentoring and volunteering opportunities as well as investment into your professional development. You can read more about diversity and inclusion on our website .







We understand that our work/life balance is important to us all and that a hybrid of working from the office and home can offer a great level of flexibility. Flexible working forms part of a total reward approach which offers a host of other benefits over and above the standard offering (generous pension, healthcare, wellbeing etc). These include financial support for training, education & development, a benefit allowance (to spend on our flexible benefits such as gym membership, dental insurance, extra holiday or to partake in our cycle to work scheme), employee recognition scheme and various employee discount schemes.

By choosing Lloyd's, you'll be part of a team that brings together the best minds in the industry, and together with our underwriters and brokers, we create innovative, responsive solutions allowing us to share risk and solve complex problems.







Should you require any additional support with your application, or any adjustments, please click the following link;

https://cleartalents.com/apply/lloyds-msa1645695881

Please note, clicking on this link does not register your application for the vacancy

▶️ Operational Resilience Manager - Markets
🖊️ Lloyd's
📍 London