11 Oct
AWS EMEA
London
As a Territory Manager in the SMB segment, you will be responsible for driving customer digital transformation through effective engagement with C-level executives, Line of Business leaders, IT leaders, architects, and developers. You will be a brand custodian working to support our customers, partners and end-users as they work with AWS, and utilise our cloud technology to innovate and improve their business outcomes.
Key job responsibilities
In this role will Think Big to develop the SMB segment, and Learn and Be Curious about the entire portfolio of AWS products and services across strategic accounts. As a trusted advisor,
you will listen to our customers and help solve complex business transformation and growth challenges so they can focus on delivering optimal business results. Your role will include customer engagement and creating a pipeline of strategic accounts while managing existing customers. As builders, we are here to build long-term relationships with our customers. With a strong ‘Bias for Action’, you will improve user experiences while engaging with external and internal stakeholders demonstrating Customer Obsession.
This will include;
- Support SMB customers within a defined territory, having single threaded ownership of the territory
- Drive adoption of new AWS services, always working backwards from the customer problem
- Develop relationships with stakeholders across the entire customer organization, including C-suite engagement.
- Work with the AWS partner community to ensure strong partner alignment to support your customers
- Work with the supporting functions in AWS, including specialist sales and technical teams, to support customer requirements
A day in the life
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious.
Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home,
which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
About the team
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.