IT Business Analyst

IT Business Analyst

Job description

Job Title : IT Business Analyst

Location : Stevenage (some remote working available)

Contract : Permanent, full-time

Salary : £45,600 - £48,500 per annum

Osiris Recruitment is working with a leading organisation to help them find an experienced IT Business Analyst to join their dynamic IT department.

This is an exciting opportunity for someone looking to work in a collaborative environment where IT solutions are designed to meet complex business needs.

The successful candidate will have the chance to work closely with stakeholders across various departments and play a pivotal role in project delivery.

Key Responsibilities :

- Requirements Gathering :





Lead the requirements gathering process by conducting group workshops and individual stakeholder meetings to fully understand business needs.
- Process Analysis & Design : Map out current business processes, identify gaps, and design future state processes that ensure technical and operational requirements are met.
- Solution Design : Work closely with technical teams and vendors to ensure that solutions align with both business and technical goals.

This includes preparing detailed designs like process flows and system mappings.

- Project Governance : Oversee governance tasks such as project planning and progress tracking, ensuring projects stay on course and deliver value.
- Testing & UAT Support : Develop test cases, support User Acceptance Testing (UAT), and prioritise defect resolution to ensure a smooth transition from project to business-as-usual operations (BAU).
- Stakeholder Management : Establish strong relationships with internal and external stakeholders, becoming a trusted advisor on business improvements, IT solutions, and change management.






- Documentation & Transition : Create and maintain thorough documentation throughout the project lifecycle, including requirements, design specifications, test scripts, and handover materials to ensure a smooth transition to BAU.

Essential Skills & Competencies :

- Requirements Engineering : Proficiency in gathering and translating business requirements into detailed technical specifications.
- Process Modelling : Expertise in creating process maps, customer journeys, and data flow diagrams to support solution design.
- Analytical Thinking : Advanced analytical skills with the ability to break down complex problems and devise effective solutions.
- Communication : Strong verbal and written communication skills,





with the ability to translate technical concepts into business terms for non-technical stakeholders.
- Organisation & Prioritisation : Highly organised, able to manage multiple projects and priorities while ensuring deadlines are met.
- Team Collaboration : Experience in working both independently and within cross-functional teams to deliver successful outcomes.

Essential Qualifications :

- Bachelor’s degree in IT, Business, or a related field (or equivalent experience).
- Minimum of 3 years’ experience as an IT Business Analyst in a fast-paced environment.
- Proven experience in requirements gathering, process analysis, and stakeholder management.
- Familiarity with ERP, CRM, or other business systems.
- Knowledge of IT infrastructure and business systems.






- Experience in managing multiple projects or change requests concurrently.
- Experience supporting testing phases, including UAT, and defect management.

Desirable Qualifications :

- BCS Diploma in Business Analysis or an equivalent certification.
- Knowledge of Prince2 or Agile methodologies.
- Experience in working with order management, finance systems, or product information management (PIM) systems.
- Experience with vendor management and managing external partner relationships.
- Familiarity with delivery routing systems and warehousing technologies.

Additional Information :

This role will require occasional out-of-hours support, especially during key project milestones such as deployments.





The successful candidate will have the flexibility to work remotely part-time but will need to attend the Stevenage office on a regular basis to collaborate with the team.

If you're an experienced IT Business Analyst looking for a challenging and rewarding role where you can have a significant impact, we encourage you to apply.

Join a forward-thinking organisation where your skills and insights will help shape the future of the business. Apply today with Osiris Recruitment to find out more about this exciting opportunity.