11 Oct
Citi
London
Job description
Responsibilities
- Work closely with Relationship Managers to ensure we provide a 'Client First' approach and help to deliver outstanding day to day banking & operational support to our Mid-Market clients
- Also manage own existing portfolio of key clients relationships by managing key client stakeholder relationships (CEO, CFO, Treasury Teams) and bring the 'whole bank' to the client to ensure exceptional client service.
Utilise Citi's market leading insights to build strategic dialogue & relationships with senior management teams.
- Builds relationships with Citi network and operational teams, bing a key contact for client requests, internal requests / escalation and resolution.
- Support clients to access Citi's global network, locating local coverage and product support across Citi's global network of 96 countries.
- Understanding of keymercial banking processes & solutions, including Transactional Banking, Markets, Trade, Treasury, Working Capital and Lending products.
- Close co-ordination with Credit partners, such as Transaction Management, Corporate Loan Management (CLM) and Independent Risk, for credit line set up and availment, ensuring that approvals obtained are in line with requirements under the Risk Policy and ensure timely resolution of data exceptions (facility excess or unmatched transactions)
- Timelypletion of the Annual Credit Reviews and interim requests and updates
- Support Relationship Associates with client onboarding, working on customer due diligence and record creation for both new, existing and prospective clients.
Liaise both with the client and internal KYC / AML teams to handle requests and documentation related to client on-boarding.
- Proficient use of internal systems and applications in order to obtain, store and manage data in relation to credit, KYC, account management and client reporting.
- Develop a deep understanding of the client, eg treasury, liquidity and operational requirements. Build meaningful relationships helping to support with routine banking, credit queries, service escalations and introductions to teams across Citi's global network
- Leading on co-ordination ofplex cash management implementation and trade projects across KYC, onboarding, technical and product implementations and documentation negotiations.
- Responsible for driving client opportunities through CRM, initiate CRM workflow for account opening and other Treasury & Trade Solution (TTS) products.
Take ownership of all documentation related queries and wider implementation during onboarding phase
- Handle client queries on further Treasury & Trade Solution (TTS) ancillary opportunities.
- Share regulatory, market and product updates as well as training seminars with the clients on a timely basis
- Provide support where necessary for the coordination of Banking RFP's and internal meetings ( Creditmittees)
- Assist bankers in the co-ordination of ad-hoc regulatory / data review exercises.
Knowledge / Experience :
- Previous banking experience. Working withinmercial / Corporate banking is desirable
- Experience in a Client Relationship role or client facing role
- Knowledge of general banking processes, onboarding processes and cash management & liquidity
Skills :
- Relationship skills and ability to maintain an effective network across the organization
- Organisational skills
- Ability to multi-taskpetencies :
- Build Strong Client Relationships. Customer interaction / service.
- Effective collaboration withmercial Banking product partners
- Project Management
- Controls &pliance;
- Proficiency with Microsoft and CRM applications
- Understanding of implementation / on-boarding process advantageous
Equal Opportunity
We recognize talentes from a wealth of experience and ideas beyond just the technical specifications of a role. If you feel like you can make a meaningful impact even if you don't necessarily check all the listed requirements, please still consider applying .
Diversity of experience and skills supplemented with drive are cornerstones to innovation and excellence and we encourage people from all backgrounds to apply to our positions.
Job Family Group :
Management Development Programs
Job Family : Graduate
Graduate
Time Type : Full time
Full time
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities.
If you are a person with a disability and need a reasonable amodation to use our search tools and / or apply for a career opportunity review Accessibility at Citi .
View the " EEO is the Law " poster. View the EEO is the Law Supplement .
View the EEO Policy Statement .
View the Pay Transparency Posting
Job ID 24766119