11 Oct
East And North Herts Nhs Trust
Stevenage
Job description
Job summary
We are recruiting for a Personal Assistant to the Divisional Director of Operations who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
We are looking for an individual with excellent communication and organisational skills, to join our admin team to ensure the smooth running of the Division.
The position will provide full support to the Divisional Director of Operations and The Head of Operations of the Division.
The post holder will be required to work alongside the other administrative assistants to ensure the smooth running of the Divisional leadership Office.
Our Values are I nclude, R espect and I mprove.
It is important that you understand and refer to our values during your recruitment process and beyond!
Main duties of the job
The Personal Assistant to the Divisional Divisional Director of Operations is responsible for providing high quality, efficient and proactive diary management, and high-level administrative and secretarial support to enable them to fulfil their role effectively.
The ideal candidate will be able to communicate effectively and manage a varied workload to a high standard.
They will be highly proactive and personable, with the ability to work independently and part of a wider team. This is an excellent opportunity for those with excellent diary management experience.
About us
At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care.
Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals :
- The Lister Hospital, Stevenage
- New Queen Elizabeth II (New QEII), Welwyn Garden City
- Hertford County, Hertford
- Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients.
We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.
We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event,
such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.
We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests.
Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
Job description
Job responsibilities
Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role
Person Specification
Qualifications
Essential
- GCSE or equivalent level of experience of working at a similar level in related area.
- Thorough knowledge of administrative procedures, including specialist software packages
- Minute talking qualifications and / or experience
Desirable
Minute talking qualifications and / or experience
Previous Experience
Essential
- Demonstrable secretarial and administrative experience
- Team working with staff from a variety of disciplines and levels of seniority
- Experience of coordinating meetings, agendas and preparing relevant material
- Proven ability to work in a highly pressurized environment with competing priorities
- Office administration in a busy environment
Desirable
Analysing data and preparation of reports
Skills
Essential
- Excellent verbal and written communication skills, including a good telephone manner
- Tact, diplomacy, and confidentiality
- Strong IT skills (Microsoft Office and digital systems)
- Able to communicate effectively with senior staff, directors, and other senior managers across the Trust.
- Exceptional organisational and time management skills in terms of prioritisation, managing diaries, appointments, meetings and filing record systems
- Aptitude to enhance personal development and own skills
- Proven ability to take initiative and manage a busy office
- Flexibility and adaptability
- Proven decision-making skills
- Ability to initiate and sustain independent case and project work
- Proactive - to anticipate difficulties and deal with them without reference to the director
Knowledge
Essential
Competent user of MS Office Packages Complex diary management skills
Desirable
- Previous experience in the NHS
- Broad understanding of the NHS Strategies and key issues affecting the service
Other Requriements
Essential
- Understanding of, and commitment to, equality, diversity and inclusion
- Role model our Trust values every day
- Team player
- Willingness to learn and progress
- Willingness to work flexibly
▶️ Divisional PA-Unplanned Care
🖊️ East And North Herts Nhs Trust
📍 Stevenage