11 Oct
Blue Cross
Great Britain
Job description
htmlString" : "div n!Every day, Blue Cross changes the lives of thousands of pets and their devoted owners. Whether it's providing vital veterinary care, offering expert behaviour advice, facilitating heartwarming pet adoptions, or supporting individuals grieving the loss of a beloved pet, our mission is clear : we’re here for pets and their people, every step of the way.
brbrWith over 55 charity shops across England and Wales, we are constantly expanding our reach. Our shops are more than just places to find second-hand treasures;
they are community hubs where generous supporters donate everything from clothes and books to toys and household goods. Every purchase helps us care for over 40,000 animals each year,
supporting our rehoming, veterinary care, and educational programs.
brbrAs our Shops Support Manager, you will play a vital role in supporting our senior retail team, providing training and mentorship to both existing and new shop teams.
This is an exciting opportunity to have a direct impact on the success of our charity shops, which are critical to raising the funds needed to care for sick, injured, and homeless pets.
brbrThis role offers the flexibility of being home-based while involving frequent travel within your designated region.brbrstrongKey Responsibilities : / strong n / divul nli n!Provide training and mentorship to shop teams to improve performance and support their growth.
li nli n!Work closely with the senior retail team to ensure shops operate smoothly and achieve their goals. / li nli n!Lead and motivate shop teams to meet sales targets and provide exceptional customer service.
li nli n!Oversee the opening of new shops and ensure successful ongoing operations.
/ li nli n!Ensure compliance with all cash handling procedures and shop protocols.
li n / uldiv n!strongAbout You / strongbrbrWe are looking for an experienced people manager with a passion for retail and a commitment to making a difference.
You’ll need to be someone who inspires, empowers, and sees the potential in every individual. If you’re someone who thrives in a dynamic and flexible environment, we’d love to hear from you!brbrstrongEssential Qualifications, Skills, and Experience : / strong n / divul nli n!Proven experience in people management and team leadership.
li nli n!Retail experience with a track record of hitting sales and profit targets. / li nli n!Exceptional customer service skills.
li nli n!Experience in training and mentoring others.
/ li nli n!Full manual driving licence and willingness to travel extensively (including some overnight stays).
li nli n!Proficiency with MS Office and basic cash handling. / li n / uldiv n! strongDesirable Attributes : / strong n / divul nli n!Experience managing volunteers.
li nli n!Experience in fundraising. / li nli n!Comfortable with remote working and independent management. / li n / uldiv n!strongHow to apply / strongbrbrExcited to join us?
Click the Apply Now button below to submit your application by midnight strongWednesday 9 October 2024 / strongto be considered for this role.
brbrPlease Note : We may close this vacancy early if we receive a high volume of applications,
so apply soon to avoid missing out!brbrstrongBlue Cross Benefits / strong n / divdiv n! / divdiv n!Our people are the most important part of delivering our purpose.
If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can.
We want you to be happy working for us and will do everything we can to make sure you are. / divdiv n! / divdiv n!With a wide range of perks aimed at enhancing your life both inside and outside of work, you'll / divdiv n!thrive in a supportive and rewarding environment.
divdiv n!strong / strong n / divdiv n!strongOur generous benefits package includes :
/ strong n / divul nli n!Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays) / li nli n!Programs for physical and mental wellbeing support / li nli n!Free access to GP via MetLife- 24 / 7 GP services, private prescriptions and more for you and your family / li nli n!Free physiotherapy advice and face to face intervention / li nli n!Health cash plan / li nli n!Unlimited access to an employee assistance programme / li nli n!Pension scheme with enhanced employer contribution / li nli n!Professional fees paid with Continuing Professional Development and Personal development support.
li nli n!Life assurance / li nli n!20% discount on Pet Plan pet insurance / li nli n!Enhanced family friendly policies / li nli n!Recognition scheme / li nli n!Annual volunteer days / li nli n!Charity worker discounts across a variety of retailers / li n / uldiv n!
▶️ Shops Support Manager - South/South West Region
🖊️ Blue Cross
📍 Great Britain