11 Oct
M&G
Edinburgh
Job description
Responsibilities
for this Role :
- Oversee, coach and develop the individual advisers within your Spans of control (SPOC), being the first port of call for any queries and ensure they further increase their skills, knowledge and ability to best meet their goals
- Manage the segmentation of each Adviser in your SPOC into an appropriate contact strategy. The contact strategy should appropriately reflect any issues identified in the business with appropriate and supportive audit trail to evidence actions taken and decisions made by yourself.
- Perform the regulatory role of Supervisor for your SPOC within The Advice Partnership (TAP)
carrying out supervisory activities to adhere to the Training andpetency Scheme o the needs of the business.
- Carry out root cause analysis whilst evaluating and monitoring performance of your SPOC
- Build long standing quality, business to business relationships with new and existing business owners and Advisers within TAP
- Provide consultative and business development expertise to support SPOC business plans whilst sharing best practises across the business.
- Support in the delivery of the businesses programme of development to Advisers within your SPOC, including ensuring allpetence testing and ongoing training ispleted timely and to the relevant standards
- Support the M&G; Wealth Strategy through key initiatives and change management as required across the business channels, enabling you to identify those that may need proactive additional support or be champions of change.
- Deliver and embed training for business or regulatory change to your SPOC
- Use judgement to strengthen our positive risk and control culture, by identifying, assessing and managing risk within your SPOC and business area
- Contribute to the businessesernance framework whilst mitigating risk across your SPOCs contractual obligations or disciplinary issues in respect of their behaviour and conduct.
Key Knowledge, Skills & Experience :
- Previous experience of building relationships in a business to business environment
- A background in working as or closely to a regulatory supervision role for self-employed advisers
- Experience of coaching and developing self-employed advisers and their businesses
- Strong knowledge of the financial advice market, including technical products and services
- Previous exposure to overseeing conflict and delivering difficult or unpopular messages
- L4 Diploma for Financial Advisers
- Valid UK driving license
Work Level : Experienced Colleague
Recruiter : Phoebe Ewers
Closing Date : 21st July 2024
We have a diverse workforce and an inclusive culture at M&G; plc, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diversemunities our colleagues represent.
Regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people.
We also wee those who take part in military service and those returning from career breaks.
Job ID R09771 41158829410 2
▶️ Supervision & Development Consultant
🖊️ M&G
📍 Edinburgh