11 Oct
Zoom
London
Job description
What you can expect
As the Executive Briefing Manager, you will deliver world-class experiences for Zoom’s customer stakeholders. You will work closely with account teams to create customized briefings focused on client business outcomes and initiatives.
Role will report to Zoom's London office.
About the Team
At Zoom, we support a diverse range of customers and partners in bringing cutting-edge communication and collaboration solutions to their organizations.
The Zoom Experience Center offers our customers and partners a chance to immerse themselves in our latest innovations and discover how Zoom can revolutionize their businesses.
Our goal is to orchestrate strategic, collaborative,
and customer-focused discussions and experiences that highlight what's possible with Zoom.
What we’re looking for
Eight years of experience in a customer facing role
Experience with presenting and storytelling
Experience using negotiation and influencing skills to ensure our customers have the most effective EBC experience
Experience with in person and hybrid executive briefings or events
Experience working with SFDC and a Marketing CRM
Demonstrate knowledge Zoom’s products
Experience with conference room software
Provide unique solutions and suggestions and be able to pivot when needed
Maintain customer and stakeholder happiness willing to go the extra mile to ensure a great experience
Understand sales and customer success processes and challenges
Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description / posting.
Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health;
support work-life balance; and contribute to their community in meaningful ways. Click for more information.
About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here,
you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.
Our Commitment
▶️ Executive Briefing Manager, EMEA
🖊️ Zoom
📍 London