11 Oct
A2Dominion Group
Great Britain
Job description
PropertyManager PRS & INT
Salary : £34,
Type : PermanentContract. Full time (35 hours per week)
Location : Ealing, London Hybrid working
Aboutus
We’re a UKhousing association committed to a new vision providing homes people love tolive in.
With over38,000 homes in management across London and southern England, we provide awide range of homes for social, affordable, and private rent, specialisthousing services, as well as homes for sale and shared ownership.
Our 70,000customers have diverse backgrounds and levels of income and we’re here toprovide all of them with homes that are safe, high quality and sustainable.
Andwith social housing roots going back eight decades,
we continue to ensure thatevery penny of profit we make is reinvested into our charitable social purpose delivering more homes and better services for customers.
We’re alsomembers of the G15, a group of leading housing associations that work togetherto house one in ten Londoners and tackle the housing crisis.
Aboutthe role
The role covers all areas of property management andresident liaison for approximately 500 A2Dominion Private Rented andIntermediate Rented properties across Central and Greater London.
You will bebased in our Ealing office with flexible working from home and will be requiredto travel to the properties regularly to carry out your key responsibilities.
Previous property management experience and a strongability to liaise with residents is essential. You will need to be confident,personable and comfortable speaking to residents in person while onsite, and onphone and email while working remotely.
Some Key responsibilities
- Resolving customer queries promptly, including liaison with the A2Dominion Operational Teams, residents,
and 3rd party providers as required.
- Establish and maintain effective relationships with internal and external customers and provide support to your Line Manager, Lettings Team and your Team.
- Carry out a planned program of Estate & Property inspections, taking responsibility for following up reporting and actions.
- Overseeing Block cost control and reporting, to deliver a cost effective service.
- Ensuring compliance monitoring is carried out in accordance with agreed schedules & legislation.
- Ensuring any legal notices are served to residents correctly along with accurate record keeping and attendance at Court when required .
- Facilitate the successful implementation of empty property management processes, minimising costs and lost revenue.
- Facilitating change of sharers,
rent increases and renewals, and carrying out reference checks, right to rent checks and issuing tenancy agreements.
Moreabout you :
- Previous experience of working in property management and / or a lettings capacity
- Great Admin skills
- Understanding of Tenancy, Deposit & Lettings legislation
- Excellent Customer Services Skills
- Great Negotiation Skills
- Team Player but also able to work on own initiative
- ARLA Qualified (not essential)
- Educated to GCSE level or equivalent in Maths and English (Grades A C)
Choosingus is easy
As anemployee of A2Dominion, we want you to feel rewarded and have a choice offlexible benefits, salary exchange benefits, and rewards and discounts thatwork for you, wherever you are in your life.
We offer awide range of staff benefits. For this role,
these include :
- 25 days’holiday (Plus Bank Holidays)
- Up to 8% contributory pension
- Flexible working
- Investment in your learning and development.
In addition,all permanent and fixed-term employees receive a generous annual allowance ofup to £300 to use towards health and lifestyle benefits for both you and yourfamily.
We alsooperate a Cycle to Work Scheme whereby employees have access to cyclingequipment throughout the year and can pay via monthly salary deductions.
Whatever therole, we want you to bring your knowledge and experience to play your part inimproving people’s lives.
If yourequire a reasonable adjustment during the recruitment process, please contactour Talent Team to request :
A2DominionGroup is a Disability Confident Employer which means that we arecommitted to employing disabled people and will actively look to attract andrecruit disabled people, provide a fully inclusive and accessible recruitmentprocess, offer an interview to disabled applicants who meet the minimumcriteria for the job, be flexible with assessing people so disabled applicantshave the best opportunity to demonstrate that they can do the job, makereasonable adjustments as required.
AtA2Dominion Group, we recognise the positive value of diversity, promoteequality and inclusivity in our hiring processes.
We always aim to recruit theperson who is most suited to the job and welcome applications from people ofall backgrounds men and women, people of all ages, sexual orientations,nationalities, religions, and beliefs.
Meetingthe role requirements
We recognisethat some people will only apply for a role if they meet 100% of rolerequirements. If this sounds like you, we’d still encourage you to applyand also to arrange a call with one of our recruitment team to discuss yourapplication further at
A2Dominionis proud to be a family friendly employer
Everyone iswelcome at A2Dominion Group. We know that equality, diversity, andinclusivity make us better. We embrace the unique contributions ofour people and seek to create a workplace where everyone feels like theybelong.
Find out why our people love working with us.
Join us atA2Dominion, where your expertise will be integral to our recovery journey,creating lasting positive changes in the lives of our customers.
If you possessthe right motivation and drive to contribute to our recovery and changeinitiatives, we invite you to apply and be a crucial part of our team.
▶️ Property Manager PRS & INT
🖊️ A2Dominion Group
📍 Great Britain