11 Oct
The Belfry
The Royal Town of Sutton Coldfield
Job description
The Belfry Hotel & Resort is an award-winning hotel, home to 300+ luxurious bedrooms and suites, several restaurants and bars, events and meetings spaces, a leisure club and spa.
Our three golf courses, including The Brabazon, are recognised as world-class, and home to this year’s Betfred British Masters.
Whether you're drawn to our iconic golf courses, the serenity of the spa, the excitement of guest services, or our behind-the-scenes operations, there's a place for you in our vibrant team.
We are writing a new and exciting chapter in the history of The Belfry. A major expansion and renovation project has begun at our resort, due for completion in Autumn 2025.
With a substantial investment in excess of £80 million,
we are enriching our resort including the addition of a new event space, The Masters Suite, 149 extra bedrooms, a state-of-the-art leisure club, and much more.
We believe in taking care of our team just as much as we do our guests. That's why we were named in the 2024 Caterer’s Top 30 Best Places to Work, as well as Springboard’s 2024 Best Employer.
So, join us on our journey as we unveil a new and unparalleled resort.
The Belfry Meetings and Events :
The Meeting & Events department boasts 24 stylish event spaces capable of hosting gatherings of all sizes, from board meetings to large weddings and corporate events.
With over 120 team members, we serve up to 800 guests simultaneously. Our experienced team ensures seamless and successful events, from celebrity golf days to themed BBQs, creating memorable experiences for all attendees.
Salary
The on-target earning potential for this role is a £10.96 - £12.24 annual salary, comprising a base hourly rate of £10.88 - £11.
44 supplemented by an estimated £0.80 in gratuities per hour, ensuring a rewarding compensation package.
About the role
As a food and beverage assistant, your duties include all those of a waiter or bartender :
- To welcome all guests a polite and friendly manner
- To deliver a great experience from beginning to end
- To confidently talk about our drinks menus, offer upsells and enthusiastically
- Cleaning and good hygiene practices are a large part of this role
- To work across any of the outlets that are in need of assistance to ensure the smooth running of the resort as a whole.
About you
You don’t need experience to start your career with us at The Belfry Hotel and Resort.
We have a great team that will train you give you all of the skills you need to be successful.
If you do have previous experience that’s great, we will take your skills and elevate them in a department where you feel you would be the best fit.
For all of our future employees our requirements are
- You are passionate about delivering a fantastic service to our guests
- You enjoy engaging in conversation, talking about our products and the resort
- You are a natural when it comes to selling
- You are outgoing and enthusiastic
- You have a can-do attitude and are proactive
Belfry Benefits
Learning & Development
We inspire and develop our team through on-the-job coaching & mentoring, in-house training and provide access to our online learning platform, The Belfry Campus.
We offer apprenticeships in a host of subjects delivering nationally recognised qualifications to help advance careers, and our LEAD development programme empowers and inspires our teams to grow from Team Member through to Executive roles.
We aim to promote internally where possible, nurture ambition and ensure all our team looking to progress have development plans in place, to support you to achieve your potential.
Wellness
We prioritise your wellbeing with discounted gym memberships and wellness programmes for personal growth. Partnering with The Burnt Chef Project, we offer mental health support and access to funded counselling.
Our healthcare schemes include life assurance, 24-hour GP services, and health cash-plans, while our Menopause Support programme provides tailored assistance.
With Wagestream access, you can easily track earnings, manage savings, and access wages on your terms, promoting financial wellness.
Our Cycle2Work scheme supports sustainable travel for environmental and team wellbeing.
Showing our appreciation
We appreciate our team with our annual Belfry Awards, long service recognition, and extra holidays for loyalty and team events.
Enjoy discounts at our resort's restaurants, bars, spa, and golf, for you and your friends & family. Access to Perkbox provides discounts & vouchers for everyday use plus on the spot rewards for your hard work.
We provide free parking, a subsidised taxi service, and complimentary meals during shifts.
Making a difference
We are committed to sustainability and are proud of our Silver Award from Green Tourism and GEO Certification. The Belfry, spanning 550 acres in the Midlands, prioritises giving back to our local community and protecting wildlife.
We integrate ESG into everything we do, from charity initiatives, raising over £20,000 last year, to golf course maintenance.
We track charitable work at personal, departmental, and resort-wide levels to showcase our community contributions.
Our Values
Working here is more than just a job’ : we are a community that values each individual’s contribution and growth, whilst supporting each other’s success - regardless of department or role.
Our Belfry Beliefs Make a Difference, Own Our Actions, Better Together,
and Deliver Every Day aren't just words; they're the foundation of our culture and the essence of who we are.
If you're seeking a place where you can contribute, grow, and have a lasting impact then the Belfry Hotel & Resort is the place for you.
▶️ Meeting and Events Team member
🖊️ The Belfry
📍 The Royal Town of Sutton Coldfield