11 Oct
Lloyds Banking Group
Harbourside
Job description
Description
In Colleague Success, we're passionate about making every day easier for colleagues across Lloyds Banking Group.
The team currently brings together a very broad range of skills and specialisms covering Recruitment Operations, Colleague Policy & Vetting, Employee Relations, Learning Operations, Payroll Operations & Delivery, and the delivery, change and run of the technology supporting our People function, including generative AI and automation.
Within the function, we have a small but mighty business design and operating model transformation team that packs a punch in driving the evolution of the way in which we deliver People Services and Technology change.
Over the past year we’ve led the way in defining the strategy, operating model change and subsequent OD delivery of some really significant transformation programmes, including Platform 2.
0, Platform 3.0, and a wide range of P&P; changes. It’s a dynamic, fun and supportive environment to be a part of, with a critical part to play in supporting our Group-wide People transformation, and we’re looking for a Senior Manager to join the crew.
About the role :
The Senior Manager will work directly with the CS Business Design and Operating Model Lead and wider leadership team to drive forwards the function’s strategic agenda, leading on a varied portfolio of work relating to Colleague Success operating model and OD changes.
The role will be varied, no two days will be the same, and you’ll be concurrently delivering across a range of responsibilities including :
- Leading on the identification, definition and prioritisation of key operating model challenges within our operational and platform teams,
and independently formulate and gain buy in for a plan to tackle them.
- Leading on the strategic shaping and operating model definition required to continue to support the evolution of the function, producing brilliant design deliverables that clarify our way forwards through our transformation.
- Acting as the transition lead to lead the interlock with selected Group-wide programmes, representing Colleague Success in the wider ecosystem and ensuring that our function can evolve in line with Group expectations.
- Quickly shaping and producing summary operating model and design content for executive consumption, decision making and approval up to and including the Group’s Chief People Officer.
- Work with the new Head of Group People Services to drive the strategy and design of the optimisation and delivery of our people services,
enhancing the colleague experience.
- Building strong rapport with senior CS and P&P; stakeholders (up to and including ExCo) and influence to gain buy in and support across proposed operating model changes.
- Support ongoing and effective interlock between the People platform, People services function and wider P&P; teams as we progress through our transformation roadmap.
- Work closely with resource and financial data to understand the impacts on our colleagues and budget resulting from ongoing functional change, and work with our partners to formulate colleague centric engagement plans.
Key Skills Required
And you’ll possess the following super strengths :
- It’s absolutely essential that you can thrive in working in an ambiguous and fast changing environment where the immediate answer or path forwards isn’t always clear.
- Outstanding capability with varied internal and / or external experience spanning org. change strategy through to delivery across a number of the following : operating model definition, business design / architecture, organisational strategy, organisational design and delivery, operating model optimisation, business case definition.
- A self-starter with an ability to learn, quickly absorb new information and critically evaluate a broad range of issues, and comfortable quickly moving from topic to topic.
- Evidence of creating appropriate content, presenting to and influencing colleagues up to GEC and GEC-1 level.
- Demonstrate exceptional problem solving skills,
be able to think critically and breakdown organisational complexity into logical structure, whilst understanding the strategic big picture.
- Be confident and effective in challenging approaches and ideas, whilst enabling diverse groups of colleagues reach a consensus on collective priorities or complex issues.
- Be confident and adept in analysing large, sometimes disparate data sets to help focus on identifying the right problems to solve and / or drawing out conclusions or recommendations.
- Experience working in an HR transformation environment is a positive, but not essential, however we’d expect you have an interest and perspective on the role of the People function and associated HR technology in driving enterprise-wide transformation.
We also offer a wide-ranging benefits package, which includes :
- A generous pension contribution of up to 15%
- An annual performance-related bonus
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 30 days’ holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
About working for us
At Lloyds Banking Group, we are committed to fostering an inclusive and diverse workplace. We believe in creating an organization that reflects modern society and celebrates diversity in all its forms.
We want our employees to feel a sense of belonging and have equal opportunities for success, regardless of their background, identity, or culture.
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package,
and a dedicated Working with Cancer initiative.
We encourage applications from under-represented groups and are disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.
If you’re excited by the thought of becoming part of our team, get in touch. We’d love to hear from you.
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities.
With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So,
we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks.
We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve.
Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.