11 Oct
Silverstone
Silverstone
CORPORATE AND HOSPITALITY EVENTS TEAM
No day is ever the same when you join our Corporate & Hospitality Events Team – we deliver knockout events week-in-week-out for some of the UK’s biggest brands.
One day you may be taking care of delivering on-track action for our corporate clients in our roaring Aston Martins and the next, you may be delivering and exhibition for 3000.
We're a highly motivated, innovative and specialised group of Event managers, coordinators and assistants. We oversee all aspects of an event from catering (delivering over 30,000+ business lunches a year!), AV, security, cleaning to health and safety and budget management.
We love bringing any story to life with the creativity of our team of experts and the flexibility of our impressive International Conference & Exhibition Centre with 22 flexible spaces, and the on-site Hilton Garden Inn.
Job Purpose
To deliver effective and efficient management of our catering operation within the corporate events team for the MICE and Track events in accordance with the companies’ operating standards. Working in collaboration with, the Corporate Duty and Senior Events Managers, you will deliver first class events; additionally, you will assist the Corporate Events Operations Manager through developing and implementing site wide policies and procedures, ensuring they maintain their relevance and compliance through regular reviews of current practice and standards.
You will proactively ensure that the client’s brief is met, the events runs smoothly and in line with company SOP’s, working within agreed budget and profit margins.
This is a multi-discipline, exciting role, for a candidate looking to utilise and enhance their industry knowledge.
You will help grow the events through idea generation and introducing new practises, taking these from conception through to delivery.
Key Responsibilities
Oversee the permanent & casual Supervisor team. Continue to develop and progress their experience and knowledge of events.
Work closely with the corporate events staffing manager to ensure staffing levels planned and align with budget and ratio allowances.
Ensure ordering of IT requirements for events including installation of tills and PDQ machines to correct timelines.
Planning of equipment for events ensuring any shortages are ordered via preferred suppliers.
Daily liaison with kitchen team to enable smooth servicer delivery throughout events calendar.
Setting standards of FOH set ups and continuously reviewing industry trends.
Overseeing and management of catering staff onsite for events.
Briefing of team members each day and training junior members.
Planning of event sets up, labour and equipment, working with event managers in advance to plan timelines and the smooth transition from event to event.
Ensuring training schedules for all staff are kept up to date and regular training is planned in with our staffing manager.
Support the staffing team on induction of new team members.
Be comfortable liaising with clients on events and as part of the pre-event planning process.
Lead regular team meetings with zero-hour pool of staff to keep staff updated on business objectives and projects.
Acting as the central liaison point for the client on events,
ensuring that the customer and the company remain within the brief and on budget.
Responsible for planning the de-rig of events and ensure that areas are returned to company standards.
To support and mentor the event team in the planning and delivery of all catering elements within events.
To assist in identifying and creating new commercial opportunities to broaden and build the business and maximise opportunities. Creatively look at ways of enhancing the events from both the customers and business perspective to improve revenues, customer experiences and reduce costs.
To assist the Corporate Event Operations Manager and wider senior management team in new company projects and strategy.
To develop and progress relationships and interaction with all internal departments ensuring events are planned in line with other activities taking place onsite.
Accurately recording and communicating event information to all stakeholders internally and externally.
Liaise and negotiate with suppliers/contractors, to ensure products and services are delivered on budget and to the best possible service standard safely.
Support in the reporting process of all event financials to the corporate operations manager monthly. Conduct post event reconciliation, review, and ensure all feedback is acted upon to affect positive change with agreed action plans.
Responsible for collating relevant Health and Safety information (Risk Assessments, Method statements etc.) where appropriate.
To continuously challenge processes and procedures to ensure the department is running as efficiently and as streamlined as possible.
To ensure that company and relevant Food Hygiene, Food Allergen and Safety Regulations and Licensing laws are adhered to.
Attend weekly planning meetings and event briefings as required.
To champion the department throughout the business where required.
Team Responsibilities
- To work as part of the team to develop and mentor others and to support workloads to ensure the commercial and operational success of the events
- Create a positive, proactive culture and environment within the department
- Promote at all times the professional image of the company by ensuring high standards of both professionalism and personal presentation
Performance Responsibilities
Performance will be monitored against the following:
- Objectives set through the Personal Development Review (PDR) process
- Ownership and completion of agreed business priorities in a timely manner
- Teamwork
KEY RELATIONSHIPS
- Sales, Events and Marketing team
- Track team
- Track, Drive and Ride Manager
- Venue, Estate & Facilities team
- Finance and IT team
- External suppliers
Knowledge, Skills And Qualifications
- Minimum of 4 years’ experience working within a Conference and Banqueting, Hospitality or Event environment
- Experience within a medium to large scale corporate and/or venue environment
- Minimum Level 3 food Health and Safety Qualification (preferable)
- IOSH Managing Safety Qualification (preferable)
- Track and Manufacturer experience (desirable)
- Commercially and operationally minded with a hands-on approach
- Ability to take ownership and problem solve, is proactive and self-motivated
- Works well as a team player and uses own initiative
- Passionate about customer service
- Proven leadership ability in managing and developing teams
- Excellent eye for detail, with strong organisational, time management & interpersonal skills
- Flexible approach in working hours – including weekends
- Advanced computer literacy in Microsoft products
- Full clean UK driving licence
- Willing to go the extra mile to make the difference
- Motivates and empowers others to reach business goals
- Is clear and articulate in oral and written communication
- Recognises and rewards contribution of others
- Demonstrates conviction in finding innovative approaches to solutions
- Accepts and meets stretching targets
Silverstone, Jimmy Brown Centre, Silverstone Circuit, Northamptonshire, NN12 8TN, United Kingdom
T. +44 (0)844 3728 200 E. [email protected] W. silverstone.co.uk
Company No. 882843 VAT No. GB 170160935 Silverstone Circuits Limited is a company registered in England and Wales
Requirements
CORPORATE AND HOSPITALITY EVENTS TEAM
No day is ever the same when you join our Corporate & Hospitality Events Team – we deliver knockout events week-in-week-out for some of the UK’s biggest brands.
One day you may be taking care of delivering on-track action for our corporate clients in our roaring Aston Martins and the next, you may be delivering and exhibition for 3000.
We're a highly motivated, innovative and specialised group of Event managers, coordinators and assistants. We oversee all aspects of an event from catering (delivering over 30,000+ business lunches a year!), AV, security, cleaning to health and safety and budget management. We love bringing any story to life with the creativity of our team of experts and the flexibility of our impressive International Conference & Exhibition Centre with 22 flexible spaces, and the on-site Hilton Garden Inn.
Knowledge, Skills And Qualifications
- Minimum of 4 years’ experience working within a Conference and Banqueting, Hospitality or Event environment
- Experience within a medium to large scale corporate and/or venue environment
- Minimum Level 3 food Health and Safety Qualification (preferable)
- IOSH Managing Safety Qualification (preferable)
- Track and Manufacturer experience (desirable)
- Commercially and operationally minded with a hands-on approach
- Ability to take ownership and problem solve, is proactive and self-motivated
- Works well as a team player and uses own initiative
- Passionate about customer service
- Proven leadership ability in managing and developing teams
- Excellent eye for detail, with strong organisational, time management & interpersonal skills
- Flexible approach in working hours – including weekends
- Advanced computer literacy in Microsoft products
- Full clean UK driving licence
- Willing to go the extra mile to make the difference
- Motivates and empowers others to reach business goals
- Is clear and articulate in oral and written communication
- Recognises and rewards contribution of others
- Demonstrates conviction in finding innovative approaches to solutions
- Accepts and meets stretching targets
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