10 Oct
Concept
London
Renewals Account Manager – IT Managed Services Provider Are you detail-oriented, customer-focused, and driven to achieve? We're looking for a Renewals Account Manager to manage our support and maintenance contracts using cutting-edge Digital Marketing tools.
This key role involves directly engaging with customers to ensure successful contract renewals, co-terminations, and upsell opportunities, while maximizing the value of our renewals base. Salary: £35,000 base + £10,000 commission Key Responsibilities:Manage support & maintenance renewals with a focus on renewal, contract consolidation, or upsell opportunities. Ensure accurate contract records and timely updates in our CRM system.
Engage with vendors and internal teams to secure pricing support. Create quotes, manage contracts, and book orders efficiently. Provide weekly renewals forecasts to the Customer Operations Director.
Liaise with customers throughout the sales cycle to secure purchase orders and achieve contract conversions. What We're Looking
For:Knowledge of sales processes, CRM systems, and office procedures. Strong communication skills, both verbal and written. Ability to work independently, applying sound judgment to maximize returns.
High attention to detail and excellent organizational skills. A team player with a proactive, self-motivated mindset. Perks:Competitive salary: £35k base with the potential to earn up to £10k in commission.
Work with an innovative and supportive team. Opportunity to contribute to business growth and maximize revenue.
A role that offers a blend of administrative precision and customer engagement.
Ready to take your career to the next level? Apply now to be part of our team and drive success as our next Renewals Account Manager!
▶️ Renewals Account Manager
🖊️ Concept
📍 London