10 Oct
Ministry of Justice
London
Job details
Here’s how the job details align with your profile.
Pay
- £27,000 a year
Job type
- Full-time
Shift and schedule
- Monday to Friday
Location
102 Petty France; Westminster, London
Benefits
Pulled from the full job description
- Annual leave
- Childcare
- Company pension
- Employee discount
- Flexible schedule
Full job description
Salary
£27,000
Number of jobs available
1
Detail of reserve list
12 Months
Region
London
City/Town
London
Building/Site
London CTS Royal Courts of Justice, WC2A 2LL
Grade
AO
Organisation Grade for MoJ
AO
Post Type
Permanent
Working Pattern
Full Time
Role Type
Administration / Corporate Support
Will the successful applicant have line manager responsibilities?
No
Job description
Role title: JCL Business Administrator
Team/Directorate: Judicial College Content Team
Overview of the Judicial Office
The Judicial Office (JO) reports to, and is accountable, to the Lady Chief Justice (LCJ). It was established in 2006 to provide support to the LCJ and to the wider judiciary in upholding the rule of law and in delivering justice impartially, speedily and efficiently, following the Constitutional Reform Act 2005.
In addition, we support, and are accountable to, the Senior President of Tribunals, whose responsibilities extend to Scotland and Northern Ireland.
The JO is an interesting and unique place to work. Everything we do is in support of upholding the independence and impartiality of the judiciary. We work closely with HM Courts & Tribunals Service (HMCTS), the Ministry of Justice (MoJ) and others across Government as well as with the legal professions.
We are an Arm’s Length Body sponsored by the Ministry of Justice.
This creates an interesting and complex environment in which to work where we agree our priorities with the senior judiciary and receive our funding to deliver them from the Ministry of Justice. The Judicial Office has been through a period of significant growth resulting from an expansion of our remit and responsibilities.
See JO staff talk about working here: https://design102.wistia.com/medias/uhgtmbtnlv
Overview of the team
The Judicial College is part of the Judicial Office a unique part of the Civil Service, independent from government and dedicated to supporting the judiciary and promoting and safeguarding judicial independence to maintain confidence in the rule of law. The College supports the Lady Chief Justice,
Senior President of Tribunals and the Chief Coroner to fulfil their statutory responsibilities for training the judiciary in an evolving justice system. We support the judicial leadership of the College to set strategic direction and advise on the design and delivery of the training programme. We deliver around 1800 courses to around 25,000 office holders every year. We aim to be a world leader in judicial education.
For more information see:
www.judiciary.uk and https://www.linkedin.com/company/judicial-office/
Working with the College Board, the Judicial College supports these senior members of the judiciary in setting the direction for training and ensuring the College has the right support in place to provide advice on the design and delivery of training,
innovative digital systems to support delivery and that seminars are well organised. Our purpose is to strengthen the rule of law and improve the administration of justice through delivery of essential training for the judiciary in courts and tribunals, as well as a framework of training for magistrates.
The Judicial College Learning Team plays an integral part in supporting the training programme and judicial office holder access to resources through our digital learning platform, Judicial College Learning (JCL) which is a Totara based platform. The team works closely with colleagues across the College, Digital Services and judicial stakeholders to ensure the system meets user needs, identify improvements,
develop new functionality and make the best use of data held on the system. The team serves as the central coordination point for all matters related to the JCL, including content held on the platform, the governance around the system and its content, using feedback to make improvements and deal with any emerging issues relating to functionality, content and date.
In addition to the management of the digital platform, the JCL team plays a key role in coordinating and management of future developments to the system to meet business and user needs and new design principles. The team lead on project management, stakeholder engagement and change management. This includes developing and delivering guidance and training to both staff and the judiciary on how to use the system where changes are made.
In managing content on the system and functionality, the team oversee the design, layout and content held on the system to ensure that users have the best possible experience, and that features, and content are accessible.
Hybrid Working Requirement
This position is eligible for hybrid working (current minimum requirement for time spent at base location is 60%, which is subject to business requirements).
Summary of the role
As a Business Administrator, you will play a key role in ensuring the smooth operation of our digital learning environments. You will be responsible for managing content, supporting users, assisting and participating in the delivery of projects, and contributing to the ongoing development of our platform.
This position offers an exciting blend of technical skills, creativity, and stakeholder management.
Responsibilities,
Activities & Duties:
- Assist in the implementation of new features and improvements to the JCL platform.
- Manage user accounts, permissions, and access to various learning resources.
- Monitor system performance and assist in troubleshooting technical issues.
- Generate reports on user engagement and course completion rates.
- Provide first-line support to JCL users, addressing queries, resolving and escalating issues promptly.
- Assist with the development and delivery of training sessions and user guides on using the JCL platform effectively.
- Assist in the maintenance of content and staff access to an internal training system.
- Support the build and launch of the College annual training prospectus and booking system on the digital platform ensuring all content is accurate and accessible to end users.
- Contribute to and support various ad-hoc projects as they arise, ensuring project aims are achieved and timelines are met.
- Participate in stakeholder user group meetings, taking minutes and actioning follow-up tasks.
- Build and maintain effective working relationships across the Judicial College.
Essential Knowledge, Experience and Skills
- Strong IT skills, particularly in database management, Excel, and Word.
- Ability to build effective working relationships with a range of stakeholders and work as part of a team.
- High level of accuracy and attention to detail.
- Excellent written and verbal communication skills.
Desirable Knowledge, Experience and Skills
- Experience using management systems (Learning Management System LMS or Content Management System CMS).
Behaviours (for Recruitment/Success Profiles):
- Managing a Quality Service (Lead Competency)
- Working Together
- Delivering at Pace
- Making Effective Decisions
Assessment process at application
- An application screening process. We only ask for one behaviour and a Statement of Suitability (SOS) - please ensure that your SOS includes how you meet the essential criteria and experience listed in the “essential skills” section above. You will be given a 500-word limit for your statement of suitability.
Assessment process at interview
An interview – we will assess you against the full set of behaviours listed below, so please prepare examples for each behaviour if you are invited to interview.
Security clearance required:
CTC
Please note:
Central Government policy dictates that applicants for National Security Clearance must be a resident in the UK for these minimum periods:
- CTC - 3 years
- SC - 5 years
- DV - 10 years
Additional Information
Working Arrangements & Further Information
The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity.
Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.
For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.
Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.
MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer.
All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet.
Flexible working hours
The Ministry of Justice offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. MoJ welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.
Benefits
The MoJ offers a range of benefits:
Annual Leave
Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.
There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.
Pension
The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.
Training
The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.
Networks
The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.
Support
- A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
- Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
- For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.
- Paid paternity, adoption and maternity leave.
- Free annual sight tests for employees who use computer screens.
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order
- To Shared Service Connected Ltd (0845 241 5358 (Monday to Friday 8am - 6pm) or e mail [email protected]);
- To Ministry of Justice Resourcing team ([email protected]);
- To the Civil Service Commission (details available here)
As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.
For more information on applying for a role as a candidate with a disability or long-term condition, please see our Disability Confident Scheme Frequently Asked Questions webpage.
You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.
Diversity & Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.
Interview dates
We expect interviews to take place in the w/c 11th November.
Closing Date:
31/10/2024, 23:55 hours.
Contact information
If you require any assistance please call 0345 241 5359 (Monday to Friday 8am - 6pm) or e mail [email protected]
Please quote the job reference - 91345.
Level of security checks required
Counter-Terrorism Check (CTC)
To apply for roles in MOJ you will need to confirm your employment history for at least 3 years prior to the date of application so that pre-employment checks (BPSS) can be undertaken. If you have spent significant time abroad (a total of 6 months in the past 3 years) you would be required to give a reasonable account of the reasons why.
For some roles you will be required to successfully complete National Security Vetting at Counter Terrorism (CTC), Security Clearance (SC) or Developed Vetting (DV) level as a condition of appointment. To meet CTC/SC/DV requirements you will normally need to have been resident in the UK for at least 3/5/10 years prior to the date of application (The level of checks that are required are stated in the advert).
If you do not meet the above requirements, you may still be considered if, for example:
- You've been serving overseas with HM Forces or in some other official capacity as a representative of HM Government
- You were studying abroad
- You were living overseas with parents
In such cases you will need to be able to provide referee cover for the period(s) of residence overseas. The duration of overseas residence and the country of abode will also be taken into account.
Success Profiles
Success Profiles will enable a fairer and more inclusive method of recruitment by enabling us to assess the range of experiences, abilities, strengths, behaviours and technical/professional skills required for different roles. This flexible approach to recruitment focuses more on finding the right candidate for the specific role. To find out more about Success Profiles to support your application please click here for further guidance.
if you feel that your application has not been treated in line with the Civil Service Recruitment Principles, please contact SSCL ([email protected]) in the first instance
We have provided detail of the assessment stages and areas being assessed to help you prepare for completing your application form, and to advise of what will be assessed following this, if you successfully pass the application stage.
Application form stage assessments
Behaviours
Managing a Quality Service - 250 word limit
Experience
Statement of Suitability - 500 word limit
A sift based on the lead behaviour, Managing a Quality Service, may be held if a large number of applications are received. If a large number of applications remain after the initial sift, your application will be progressed to a full sift, where all behaviours will then be considered.
Use of Artificial Intelligence (AI)
You must ensure that any evidence submitted as part of your application, including your CV, statement of suitability and behaviour examples, are truthful and factually accurate. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own.
Interview stage assessments
There is 1 interview stage for this vacancy.
Behaviours
Managing a Quality Service
Working Together
Delivering at Pace
Making Effective Decisions
Strengths may also be assessed at interview but these are not shared in advance.
A Great Place to Work for Veterans
The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.
For further details about the initiative and eligibility requirements visit : https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans
Redeployment Interview Scheme
Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ are committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.
MoJ are able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidate's will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules
▶️ JCL Business Administrator, Judicial College Content Team, Judical Office
🖊️ Ministry of Justice
📍 London