10 Oct
TikTok
London
Job description
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy.
TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join UsCreation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity;
to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok,
we create together and grow together.
That's how we drive impact - for ourselves, our company, and the communities we serve. Join us. Introduction to the team : TikTok is looking for a Strategy & Operations Manager to join our UK Ecommerce team.
As a Strategy & Operations Manager, you will be responsible for driving priority strategic projects to help grow the platform, .
overall GMV, merchant acquisition, content and other key metrics. You will likewise be involved in driving improvements in the overall business and operations, as well as deep-diving into priority strategic topics.
Lastly, you will be coaching and leading other team members. This role requires a highly analytical mindset and curiosity to find solutions for customer and partner needs.
You will own projects and programs end to end and work cross-functionally with sales, policy and product teams. Responsibilities- Assume a key role as the primary strategy business partner (BP) for the TikTok ecommerce business teams,
leveraging data-driven insights to shape strategic agenda of business teams and fuel business growth.
- Drive priority strategic projects to accelerate TikTok ecommerce growth across GMV, merchant, content and other key metrics.
- Synthesise internal and external research to formulate data-driven near- / medium- / long-term business recommendations, ensuring a forward-thinking and adaptive approach.
Leverage both internal and external / syndicated data to perform in-depth internal and market analysis.- Identify and manage cross-functional dependencies to influence business decisions / change and strategically improve operational efficiency.
Drive continuous improvement through targeted initiatives that address specific challenges.- Partner with other business teams on high priority topics.
Lead and coach other team members in a collaborative manner.
Minimum Qualifications- 5+ extensive years of strategic and analytical experience at a leading management consulting firm and / or tech / ecommerce companies.
Deep experience leading projects and programs and teams.- Excellent analytical skills and problem-solving capabilities. Experience in benchmarking, market research, competitor analysis, and GTM strategy.
Good understanding of ecommerce markets, with a perspective on the UK market.- Strong ownership and self-started mentality and desire to work closely with business teams - take proactive initiative to identify business challenges, analyze problems,
and autonomously develop and implement innovative solutions;
demonstrate motivated self-starter attitude focused on continuous improvement.- Strong attention to detail and a proven ability to balance multiple priorities and meet deadlines.
Preferred Qualifications - Experience driving operational initiatives, achieving tangible results.- Experience working with scale-ups, fast-growth businesses.
Outstanding communication skills and can effectively handle cross-functional collaboration. - Comfortable navigating global organization structures & aligning objectives with cross-functional teams.
Thriving in a work environment with diverse cultures.
▶️ TikTok Shop - Strategy Manager, Strategy & Operations, UK
🖊️ TikTok
📍 London