10 Oct
CBW Staffing Solutions
London
Job description
Cleaning Assistant Operations Manager - FM Service Provider - Central London - up to £35k per annum
Exciting opportunity for an experienced Cleaning Assistant Operation Manager to work for an established Facilities company on a unique site based in Central London.
The successful candidate will have a proven track record working in Cleaning Management and can start immediately.
Hours / Details :
- Monday to Friday
- 10 : 00am to 19 : 00pm - Flexible shifts
- Contract type - Fixed term contract
- Immediate start
Key Responsibilities :
- Part of the management team who have accountability for the total cleaning operation within the client’s site
- Line management responsibilities for the cleaning operatives and includes planning, assigning, and directing all tasks;
performance evaluations; reward schemes; disciplinary issues
- Involvement in the planning and execution of training schemes for all direct reports to ensure the appropriate skills are demonstrated at each level and are appropriate for the role
- Provide regular reports to the client on KPI performance and develop innovative proposals to reduce the overall cleaning costs through ongoing review with site teams
- Promote and maintain a positive, proactive H&S; culture within the cleaning team and wider on site teams through training
- Comply with and support industry standard accreditation
- Ensure the recruitment, induction; training and motivation of staff to achieve required standards of performance
- Deliver effective communication and reporting within the cleaning operation
- Accountable for ensuring adherence to work schedules in line with contract SLAs, work order management and other client / management requests
- Management responsibilities in accordance with the organization's policies and applicable laws
- Oversee standards of cleaning across the site through quality checks and audit
- Identify and implement ongoing best practice, standardisation and technology improvements to the cleaning operation
- Ensure a high level of customer service is provided at all levels with the organisation in order to meet / exceed the customer's expectations
- Assist in the reporting of building / cleaning issues and the raising of helpdesk tickets to ensure total service delivery to the client
- Attend external and internal training events as required
- Liaise with colleagues to identify opportunities for improvement
- Report any building defects and hazards to the Customer Service Helpdesk
- Assist in ensuring all cleaning work orders are responded to quickly and efficiently within agreed SLAs
- Follow company procedures for the reporting of holidays, sickness and other absences
- Meet company expectations in relation to conduct and performance
- Follow all company procedures, policies and rules
Personal Experience / Qualifications and Skills :
- At least 3 years' experience in the management of cleaning contracts in office environments
- Educated to a technical discipline, and any other cleaning qualifications desirable
- IOSH, NEBOSH and any other Health & Safety Training desirable
- Computer literate in Microsoft Packages(Word, Excel, PowerPoint)
- Excellent written and verbal communication skills
- Excellent management skills
- Team oriented
- Good organizer
- Confident and engaging
- Excellent leadership skills
Please send your CV to Jordyn at CBW Staffing Solutions for more information.
▶️ Cleaning Assistant Operations Manager
🖊️ CBW Staffing Solutions
📍 London