09 Oct
Guy's and St Thomas' NHS Foundation Trust
London
Job description
Job summary
The Digital Media Services Team (DMS) provides a comprehensive audiovisual, tele-medicine and event management support service to all staff Trust-wide.
The DMS team is fully immersed in the clinical diversity of the Trust via key support of P1+ level MDM s & MDT s (Multi Disciplinary Meetings & Multi Disciplinary Teaching).
Audiovisual software / hardware is crucial to the successful delivery of these forums. We also operate an internal 1st to 3rd line maintenance repair programme and are self governing .
Event production and video creation is an emerging part of our evolving remit we are recognised as the Trust experts in this field.
Above all we are customer and result focused and our ethos of service delivery is paramount to our success.
Support is currently provided between 8 : 00 and 18 : 00, Monday to Friday, with occasional "event" production shifts dependent on client requirements.
We are looking for a senior technician with "all-round" DMS disciplines in production, post production and event management.
Having previous management experience of both personnel and users expectations would be an advantage.
The primary aspects of the role include : comprehensive support of trust-wide MDM s / MDT s which are heavily reliant on DMS technology, 3rd line maintenance / repair programme and event management.
The departmental remit works under a regime of continual improvements.
Main duties of the job
In your application please state your relevant experience in DMS support roles in large organisations, the size and number of staff managed and also supported.
Services provided by the DMS team :
- Comprehensive support of all trust-wide MDM s and MDT s.
- Script to Screen video production including, post production,
filming and direction .
- Live Broadcast event management including surgical events, trust-wide communications and shows.
- 1st to 3rd line maintenance and repair of DMS hardware including full PMV (Preventative Maintenance Programme).
- Deploying AV systems installation process across the trust, to include needs analysis, client liaison, technical specification and full deployment.
- Supporting all trust-wide signage.
- Managing CINOS third party Teams integration end point networks.
- Technical coordination for VIP Teams events and full broadcast.
- Supporting the implementation of new Digital Media Services catalogue items and services and the integration of technologies and services provided by 3rdparties.
Interviews will be scheduled for w / c 14 / 10
About us
Guy's and St Thomas' NHS Foundation Trust comprises five of the UK's best known hospitals - Guy's, St Thomas', Evelina London Children's Hospital, Royal Brompton and Harefield - as well as community services in Lambeth and Southwark, all with a long history of high quality care, clinical excellence, research and innovation.
We are among the UK's busiest, most successful foundation trusts. We provide specialist care for patients including heart and lung, cancer and renal services as well as a full range of local hospital and community services for people in Lambeth and Southwark.
We have a long tradition of clinical and scientific achievement and - as part of King's Health Partners - we are one of England's eight academic health sciences centres, bringing together world-class clinical services,
teaching and research.
We have one of the National Institute for Health Research's biomedical research centres, established with King's College London in 2007, as well as dedicated clinical research facilities.
We have around 22,700 staff, making us one of the largest NHS Trusts in the country and one of the biggest employers locally.
We aim to reflect the diversity of the communities we serve and continue to develop new and existing partnerships with local people, patients, neighbouring NHS organisations, local authorities and charitable bodies and GPs.
Job description
Job responsibilities
The main duties are outlined within the Job Description, but the core aspects of the role are :
The Senior Digital Media Services Technician is responsible for the day to day delivery and support of the Trusts DMS customer base and projects.
The position holder will occasionally manage and be the technical lead for a small team, interacting with customers on site and playing a large part in maintaining the professional image of the DMS / DT&I; department.
The role will require interaction with a host of colleagues at various levels of the organization. You must be "results" driven whilst striving to meeting the expectations of all users.
The role s primary responsibility is the efficient and effective delivery of the services provided by Digital Media Services department .
Person Specification
Experience
Essential
Delivering digital media projects and managing change. Ability to deliver audio visual projects throughout the project cycle;
requirements,
tendering, contract award and implementation
- Expertise and experience of providing digital media services; collaborative working, video conferencing; audio visual services
- Experience integrating audio visual solutions with Clinical imaging & video ( DICOM, Telestroke, Endo / Laparos-copic theatres, Catheter labs, Echocardiograms etc.)
- In depth experience in the provision of Digital Media services; audio visual, video conferencing, integrated bookings solutions and administration services
- Audio visual and video conferencing Venue maintenance and management
- Integrated control systems - in particular Crestron / AMX solutions
- Digital Media / audio visual switching and matrices solutions
- AV over IP including Spot Cams
- Visual / Imaging / display devices; Projection,
LCD / LED / Plasmas, intelligent whiteboard devices
- Audio components; (audio; mixers, microphones, speakers, audio visual cabling etc
- Delivering technical services for; Video Conferencing events ( MDM's live surgery)
- Implementing new video conferencing & audio visual solutions and venues.
- Event production & support (ideally live surgical / clinical)
- Proven in depth experience as a video conferencing technician / engineer in a large organisation.
Skills
Essential
- Strong customer focus and excellent communication skills
- Expertise in configuring and managing video conferencing endpoints and infrastructure components.
- Ability to communicate at all levels
- Previous Production Management experience within the field of events / conferences / seminars including multipoint video conferencing
- Knowledge of, and experience in developing operational standards and processes
- Advanced user of MS Word, Excel, PowerPoint, Visio, MS Project
Knowledge / Qualifications
Essential
- Educated to degree level, equivalent experience
- Recognised qualification in a relevant digital media related discipline
- CTS Certified Technical Specialist Infocomm University qualification.
▶️ Senior Digital Media Services Technician
🖊️ Guy's and St Thomas' NHS Foundation Trust
📍 London