09 Oct
GBA5 EntServ UK
City of London
Job description
Job Description :
Job Title : Desktop Engineer - AV
Location : Galway
About Us : Join our unique, inclusive team as a vital part of our 2nd Level Onsite IT Support in Galway. We focus on operational support, infrastructure planning, and innovative business process improvements.
Key Responsibilities :
- Provide AV & event support, including planning and implementation.
- Maintain and manage meeting room technologies.
- Produce and maintain comprehensive IT documentation.
- Collaborate with 3rd level technical teams for robust solutions.
- Drive process improvements using new technologies and automation.
- Manage local IT infrastructure, including telephony and disaster recovery planning.
What We’re Looking For :
- 3+ years of experience in 2nd level IT support.
- Strong IT asset management and technical skills (Windows, MacOS, iOS, Android, SharePoint, Office 365).
- Excellent project management and agile methodology understanding.
- Proven ability to work independently and collaboratively.
- Strong business communication and customer service skills.
- Certification : Relevant IT certifications are advantageous.
- Must be eligible to work in Ireland.
Why Join Us :
- Enhance your skills in project management and IT operations.
- Contribute to diverse, innovative projects.
- Work in a supportive, inclusive environment.
- Subsidised canteen, Onsite Gym, Free Parking.
Opportunities :
This role offers a great opportunity for career development in project management, with potential progression to a leadership position.
Meet the Team :
Our local IT team optimizes IT infrastructure services, providing technical support and expertise. We ensure a stable IT environment and collaborate with 3rd level support for seamless operations.
▶️ Desktop Engineer - AV
🖊️ GBA5 EntServ UK
📍 City of London