09 Oct
Primary Care 24
Liverpool
Job description
Job summary
Do you have experience ofworking within a governance / quality role for a healthcare provider? Are you lookingto join a growing social enterprise with great benefits including an NHSpension and NHS car fleet scheme?
Main duties of the job
Primary Care 24 (PC24) are excited to share the position of Qualityand Governance Co-ordinator to provideefficient and comprehensive support to the Clinical Quality and GovernanceManager and the wider Quality Team to support Primary Care 24s systems andprocesses, assuring compliance and delivery of legislative and regulatoryduties.
About us
Primary Care 24 (PC24) is a not-for-profit social enterprise establishedin 1990, delivering NHS contracts exclusively.
The majority of our surplus is reinvested in patients and staff. Webelieve that primary healthcare should be accessible for everyone and arecommitted to delivering the best quality care we can, challenging socialexclusion and working locally, where and when we can, to support ourcommunities.
We combine the best of the NHS with social enterprise innovation,developing solutions for NHS primary care and caring for our clinicians so thatthey can, in turn, care for our patients.
Job description
Job responsibilities
Key responsibilities
- Assist the Clinical Quality andGovernance Manager and the wider Quality Team in the management of clinicalquality and governance across the business.
- As directed by the ClinicalQuality and Governance Manager, provide administrativesupport / agenda / preparation / minutes for quality and governance related meetings.
- As directed, contribute toweekly, monthly, quarterly and yearly reports with the production of timelydata in relation to quality and clinical governance.
- Work with members of the qualityteam and others across the business to coordinate a collaborative approach tothe production of the annual quality report.
- Provide other administrativesupport to the quality team as appropriate.
- Attend quality team meetings andother meetings as required.
- To have day to day responsibilityfor the management of the Datix reporting system in relation to patient safetyincidents, ensuring that incidents are logged and updated accordingly.
About you
- ECDL or abilityto demonstrate proficiency in Microsoft Office Professional (Word, PowerPoint,Access and Excel)
- Experience of managing challenging and sensitive enquirieson the telephone with the ability to remain calm, resilient and applying tact and empathy
- Knowledge andunderstanding of healthcare regulations
- Experience ofworking within similar governance / quality role in healthcare provider
- Knowledge of Datix Risk Management System
Whats on offer?
- Permanent opportunity
- £26,136 to £28,000 per annum DOE
- Located in Wavertree L13 withtravel required across PC24 sites
- NHS pension scheme
- 27 days annual leave
- NHS car fleet scheme T&Csapply;
- Casual dress working environment
- Ride to work scheme
- Long service awards
Person Specification
Experience
Desirable
- Experience of managing challenging and sensitive enquiries on the telephone with the ability to remain calm, resilient and applying tact and empathy
- Knowledge and understanding of healthcare regulations
- Experience of working within similar governance / quality role in healthcare provider
- Knowledge of Datix Risk Management System
Qualifications
Essential
- ECDL or ability to demonstrate proficiency in Microsoft Office Professional (Word, PowerPoint, Access and Excel)
▶️ Quality and Governance Co-ordinator
🖊️ Primary Care 24
📍 Liverpool