GSOC Senior Manager

GSOC Senior Manager

09 Oct
|
QBE Insurance
|
London

09 Oct

QBE Insurance

London

Job description

Primary Details

Time Type : Full time

Worker Type : Employee

GSOC Senior Manager

London / Sydney / Homeworking)

The Opportunity :

This is a great opportunity for you to join QBE's Group Cyber Security team as a Cyber Security Operations Senior Manager.

The role will be responsible for uplifting delivery maturity, efficiency, and quality across our Global Security Operations Centre (GSOC) in multiple locations, with people, process and technologies in mind.

You will be accountable for establishing service management disciplines and help Global Security Operations to set and deliver on performancemitments made to senior leadership and stakeholders, in a transparent and collaborative manner.







With hybrid office working and excellent benefits including 30 days holiday, you will be working in a supportive, inclusive, and collaborative environment.

We're the down-to-earth, international insurer that is neither too big nor small, so you can make a real impact!

Your new role :

- Mature GSOC processes and capabilities, in accordance with an industry framework, to target milestones and goals.
- Continually optimise operational efficiency and effectiveness, managing people and technology dependencies as required.
- Manage the security operation in line with its reporting and ouemitments for both divisional and enterprise accountabilities.
- Be accountable for the development of theernance framework and driving improvements to its people, technology, and processes for GSOC.
- Analyse and evaluate operational data and metrics, identifying areas for improvement and implementing changes to drive efficiency and effectiveness.
- Ensurepliance with relevant regulatory requirements, industry standards,





and internal polices for security operations.
- Support the Global Head of Security Operations in fulfilling strategic goals, tactical deliverables, and improvement opportunities.
- Manage overall risk andernance for security operations, by helping drive the identification, assessment and mitigation of the risks related to service delivery and security operations.

About you :

- A forward-thinking professional with a proven track record of driving high performance standards.
- Providing clear direction and empowering a diverse team of operational managers to achieve results through effective people management.
- Demonstrable leadership skills with the ability tomunicate at all levels of the business and lead through deep collaboration across the business.






- Proficient in security operations situations with exceptionalmunication, presentation, negotiation and influencing skills.
- Skilled in streamlining processes and implementing effective structures to enhance speed and efficiency while adapting to dynamic business demands.
- Mentoring and coaching operational leaders to create a collaborative, innovative, and continuously improving work culture.
- Proven & demonstrable change management skills,fortable with initiating and delivering change to enable a resilient security operations function.
- Analytical skills and the ability to translate data into actionable insight.

Why QBE? At My Best

At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created At My Best".







It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage.

That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people.

Everything we do is underpinned by our QBE DNA - because we know it's not just what we do that matters, it's how we do it that makes the difference.

In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce.

At QBE, we view our people as our most precious asset.





We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce.

QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across thepany and wee this conversation ( / / qbeeurope / careers / flex-qbe / ).

Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include;

5-star Diversity, Equity and inclusion (DEI) awards, 2023 Winner - Insurance Business Canada

Employer of the Year 2022 Winner - Insurance Insider

British Claims Awards 2022 Winner - InsurTech Award

Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year







Working Families Best Practice Awards 2021 Finalist for : Best COVID-19 Response

Insurance Post British Insurance Awards 2022 Shortlisted for : Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year

We are proud to have partnerships with organisations such as Stonewall and Working Families, and ourmitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent

Inclusion of Diversity

We are striving to create a workplace culture where all our people feel included, and we aremitted to building a diverse workforce that is reflective of themunities we operate in.

We know that diversity of thought,





background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers.

ESG & Sustainability

At QBE, we believe that integrating sustainability into our business helps us deliver on our purpose of enabling a more resilient future.

Our three key focus areas include fostering an orderly and inclusive transition to a net-zero economy, enabling a sustainable and resilient workforce and partnering for growth through innovative, sustainable and impactful solutions.

For further information regarding QBE's sustainability targets, including our net-zero pledges and inclusion of diversity targets, and our award-winning impact investment initiative 'Premiums4Good',





please visit our Sustainability homepage and read our latest Sustainability Report ( Link ).

About QBE

We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage.

We're an international insurer that's building momentum towards realising our vision of bing the most consistent and innovative risk partner.

And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and ourmunities.

With more than more than 11,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind.

We believe this is our moment - what if it was yours too?

Your career at QBE - let's make it happen!

To find out more about why you should work for QBE, visit our careers website.

What next?

If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and themunity, we encourage you to apply! Simply click the apply" button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role.

Please make the Talent Acquisition aware should there be any reasonable adjustments that may need to be made for the interview and the remainder of the recruitment process.

APPLY NOW and let's make it happen!

How to Apply :

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity :

QBE is an equal opportunity employer and is required toply with equal employment opportunity legislation in each jurisdiction it operates.

How to Apply :

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity :

QBE is an equal opportunity employer and is required toply with equal employment opportunity legislation in each jurisdiction it operates.

Job ID 325148

▶️ GSOC Senior Manager
🖊️ QBE Insurance
📍 London

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