Key Account Manager - Vision Care - South England

Key Account Manager - Vision Care - South England

Job description

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care.

Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers.

We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

The Key Account Manager is a high-level sales professional responsible for driving business growth. Priorities include the annual planning with assigned accounts, identifying growth opportunities and effective resource allocation.







The key focus of the Key Account Manager is to own the development, negotiation, and implementation of a Joint Business Plans with customers in optical retail and wholesalers.

In this role, a typical day will include :

Being responsible for driving sales, promotion, and development in the designated accounts to reach commercial objectives

Develop customer development strategy, Joint Business Planning and aligning on account objectives and deliverables

Develop understanding of customer business model, consumer segment and competitive market to influence customer decisions and negotiate contracts

Establish and develop long-term relationships with key customers. Acquiring a thorough understanding of key customer needs and requirements.

Expanding the relationships with existing customers by continuously proposing solutions that meet their needs and objectives

Lead the alignment of a cross-functional Customer Partnership Team and prioritize account objectives







Lead the preparation of strategies and individual tactical plans and to give input in terms of analysis, future potential and key programs required for the accounts

Prepare and negotiate contracts, and guiding initiatives that the company launches to target particular account

Proactively identify competitive activity, which may have major, long-term impact on sales goals / strategies and develop initiatives to provide competitive point of difference using knowledge of industry trends and competitive environment

Guide and advice the customers on their market trends and how products and services meet their needs with the appropriate marketing and sales programs and offerings

Work in collaboration with sales, marketing, professional affairs stakeholders, to develop customer negotiation strategies and framework,





and drive alignment across customers, operating to minimize exposure and maximize return

Build strong relationships with internal and external partners, leading negotiations with credibility and respect

Monitors the commercial strategy regularly to make adjustments and modifications as required

Significantly contribute at all team meetings, conference calls, trainings, sales meetings

Work within Integrity and Compliance policies and all company policies and ensure those around you do the same

What you’ll bring to Alcon :

Experience in commercial roles (key account management, sales, trade marketing)

Understanding of the UK Optical market an advantage







Proven ability to deliver strong Joint Business Plans leading to sales and market share growth

Ability to use of persuasion / influencing tactics to achieve business objectives

Proven experience of delivering added value campaigns with demonstrable ROI

Experience of cross-functional working

Proven experience in developing and establishing successful key relationships and delivering excellent standards of customer service

University degree qualification or equivalent in Business Management, Economics, Marketing or a related field desired

Fluency in English (verbal and written)

Any other European language would be an asset

How you can thrive at Alcon :

We offer an attractive salary and the option for a company car or a car allowance. Our benefits package is extensive and designed to support your well-being.







You’ll find a welcoming, supportive, and team-oriented environment here. Join us and be part of a collaborative culture

▶️ Key Account Manager - Vision Care - South England
🖊️ G013 Alcon Eye Care UK Ltd
📍 Great Britain