09 Oct
Ruby Group
Central London
We are recruiting an Infrastructure Engineer to manage, maintain, support and improve the clients IT Support, Operations, and Engineering departments ability to respond to incidents across the entirety of our IT Infrastructure estate.
Job Purpose/summary
Oversee and drive the diagnosis, root cause and fix of infrastructure incidents.
Manage, maintain, support and improve the clients IT Support, Operations, and Engineering departments ability to respond to incidents across the entirety of our IT Infrastructure estate.
Undertake root cause analysis of incidents and follow up through the Problem Management processes to ensure identified remedial actions are undertaken to prevent further re-occurrence.
Required experience
Demonstrable IT Infrastructure knowledge across a wide range of technology towers e.g OS, VMware, Azure, AWS, Storage, Network and experience working with incidents in a mission critical environment.
Windows and Linux Exposure and familiarity
Sounds working knowledge and experience of 2nd/3rd line, O/S, Infrastructure, Storage and technology platform support.
Hands-on experience working with service management tools like service now, BMC etc.
Technical skills
Able to work with both public and private cloud environments.
Capability to troubleshoot VMware ESXi and how it interacts with other parts of the infrastructure e.g storage, guest operating systems, virtual centre.
Understanding of application topologies and how applications could and should be scaled for demand.
Good understanding of Application architectures.
Broad knowledge of IT Operations in an enterprise environment.
Good understanding of Microsoft technologies; e.g. Active Directory, Windows Server, Hyper V, Exchange, SQL Server, IIS, and web hosting
▶️ Senior Infrastructure Engineer
🖊️ Ruby Group
📍 Central London