08 Oct
Mercure Staines upon Thames Lodge Hotel
Staines-upon-Thames
Job description
Job Ref : AM13172
Branch : Mercure Staines upon Thames Lodge Hotel
Location : Mercure Staines upon Thames Lodge Hotel, Staines
Salary / Benefits : Competitive Salary
Contract type : Permanent
Hours : Full Time
Posted date : 28 / 08 / 2024
Closing date : 11 / 10 / 2024
Would you like to work for a company that r ewards your hard work by offering you the below team benefits when you join us :
- Meals provided whilst on shift
- Sales incentives and initiative rewards
- Discounted / Free use of leisure facilities Hotel specific
- Free Car Parking Hotel specific
- Stays in our hotels at discounted prices or
- Even free stays in our hotels as one of our rewards & recognition incentives,
- Opportunities for your personal development within the Hotel
- Group Brand Portfolio
- Fully funded apprenticeships T&C;’s apply
- Annual Holidays entitlements inclusive of Bank Holidays
- Opportunity to buy additional holiday entitlements
- Pension enrolment
Do you want to excite the world of Hospitality?
We bring together a portfolio of Hotel assets and brands under a common philosophy centered around delivering exceptional customer experiences, nurturing talent and smart investment to drive superior performance and growth.
What will I be doing?
As Sales Manager, you will analyse local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business.
Specifically, you will be responsible for performing the following tasks to the highest standards :
- Analysis local market trends and competitor activity to identify business leads
- Develop customer accounts and travel within the local area to drive business into the specific hotel / cluster and to increase market / customer share in all revenue streams
- Negotiate room rates / packages with corporate clients
- Develop and implement creative local marketing channels, including social media channels
- Prepare company contracts for the hotel in accordance with current business and pricing conditions
- Work within current business strategies and recognising potential opportunities
- Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs
- Attend Sales events, as required
- Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads
- Answer customer queries in a prompt and professional manner
- Manage staff performance in compliance with company policies and procedures
- Recruit, manage, train and develop the Sales team
Does this sound like you?
A Sales Manager is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow :
- Positive attitude and good communication skills
- Commitment to delivering a high level of customer service
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Ability to work under pressure and under own initiative
- Experience in a sales role with a proven track record to close a sale
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions :
- Knowledge of local market
- Knowledge of hospitality
- Passion for sales and for achieving targets and objectives
- Degree-level qualification in a relevant field
What will it be like to work for Klarent Hospitality?
Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We offer our employees excellent opportunities to grow and develop within our portfolio along with the following benefits :
The Mercure London Staines upon Thames Hotel is a beautiful place situated on the banks of the River Thames. The hotel is only a short drive from Central London and close to the attractions of Thorpe Park,
Windsor, LEGOLAND, Chessington and Twickenham.
The town centre and shops are a 3-minute walk from the hotel. Situated by the River Thames, the hotel offers a scenic terrace area a great place for a Latte or a cool drink.
The hotel offers free Wi-Fi throughout, free limited car parking, has modern rooms with river views and our Riverside Restaurant serves up local fresh British cuisine.
▶️ Sales Manager
🖊️ Mercure Staines upon Thames Lodge Hotel
📍 Staines-upon-Thames